CPD courses for healthcare teams and organisations

Team credits suit any organisation that wants several people to complete professional-standards learning without managing a separate purchase for each person. Typical buyers include:

• GP practices, for GPs, practice nurses, pharmacists, physician associates and other clinicians who need refreshers on confidentiality, consent, candour and record keeping.
• Dental practices and groups, for dentists and dental care professionals, with dental ethics and professionalism courses written around the GDC's standards.
• Community pharmacies and pharmacy groups, for pharmacists and pharmacy technicians, including the pharmacy ethics and professionalism courses and the course on prescribing guidance.
• Care homes and nursing homes, for registered nurses and for managers who want a shared baseline on dignity, communication, confidentiality and documentation.
• Staffing and locum agencies, which need a consistent way to offer professional-standards learning to clinicians on their books and keep a record of what each person completed.
• Independent clinics, such as physiotherapy, optometry, osteopathy, chiropractic and aesthetics clinics, where a small team covers several professions.
• NHS trusts, health boards and larger providers, for departments or programmes that want targeted learning on a particular theme, such as candour or social media, alongside their own mandatory training.

The courses are written for registered UK healthcare professionals and social workers. Many topics, such as dignity, communication and confidentiality, are also useful for support staff, but please check that the course content fits each person's role before you assign it.

The credit model is deliberately simple, so a practice manager can buy and use it without a training budget spreadsheet.

At checkout you enter your organisation's name and, if your finance team needs one, a purchase order number. Both appear on the order. The person who buys the credits becomes the team manager in the portal.

For larger orders or to pay by invoice, email hello@healthcarepractise.com.

The team dashboard is designed to answer the questions managers are asked at appraisal time and inspection time: who has done what, and when.

• Credit balance: each batch of credits you bought, how many are used and left, and when the batch expires.
• Staff list: everyone in your team, with the option to add or remove people.
• Progress by person and course: whether each assigned course is not started, in progress or completed.
• Completion dates: the date each staff member completed each course.
• Certificate issued: confirmation that a certificate of completion was issued for that course. Each staff member downloads their own certificate from their portal account.
• CSV export: download the progress records as a CSV file to keep in your own training matrix or HR system.

You can filter the progress list to find, for example, everyone who has not yet finished a particular course, and follow up before a deadline.

A course certificate and a dated completion record are useful pieces of evidence, but they are only one part of what appraisers, revalidation processes and inspectors look at. Used well, the records from your dashboard can support three things.

Individual appraisal and revalidation

Each registrant is personally responsible for their own CPD and revalidation. Nurses and midwives, for example, record CPD and written reflective accounts for NMC revalidation, doctors bring supporting information to their annual appraisal, and HCPC registrants keep a continuous record of CPD and may be asked for a profile showing how it improved their practice and benefited service users. A certificate from one of our courses, together with the reflection the person writes afterwards, can be part of that record. It does not replace the regulator's own requirements.

Your organisation's training records

The CSV export gives you a dated list of who completed which course. You can add it to your training matrix to show that staff have had learning on topics such as candour, confidentiality and record keeping. In England, the CQC's Regulation 18 requires providers to make sure staff receive appropriate support, training, professional development, supervision and appraisal; a clear training record is one way to show what learning you have provided. How inspectors weigh that evidence is for them to decide.

Responding to a concern or learning event

After a complaint, an incident or a change in guidance, a manager can assign a targeted course to the people involved, or to the whole team, and keep a record of when it was completed. If an individual registrant is facing a regulatory concern, they may need a wider plan; the concern-based course packs and our free tools are designed for that situation.

The how it works page explains the learner's experience in the portal step by step, which is useful to share with staff before you assign their first course.

We are an independent online CPD provider. Our courses are written around the published standards of each UK regulator, and each page lists the regulator sources we checked, but no regulator, the CQC or the NHS has reviewed or signed off our courses. We do not claim that completing them meets any specific statutory, mandatory or revalidation requirement. If your organisation has its own mandatory training framework, use our courses alongside it.

Healthcare Practise UK is an independent online CPD and information provider. We are not affiliated with, approved or endorsed by the NHS, the CQC or any UK healthcare or social work regulator. A certificate of completion shows that a staff member finished one of our courses; it is not a regulator qualification, and each registrant remains responsible for meeting their own regulator's CPD and revalidation requirements.