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GOsC remediation courses

GOsC investigation and remediation courses for osteopaths

Targeted learning, reflection and evidence for osteopaths responding to a General Osteopathic Council concern, investigation or hearing.

Nurse writing a reflective statement in a notebook during a quiet break

GOsC investigation courses: where to start

If the General Osteopathic Council (GOsC) has told you about a concern, our GOsC investigation courses give you structured, relevant learning to reflect on and evidence. This page is for osteopaths at any point in the process: a concern has just arrived, the Investigating Committee is looking at it, or a Professional Conduct Committee hearing or review is coming up. It helps you choose the courses that fit your concern, explains how GOsC decision makers treat insight and remediation, and shows what evidence is worth keeping.

A concern is stressful, and the urge is often to buy everything at once. You will usually do better with a short, targeted plan: the right two or three courses, honest written reflection, and proof that your practice has changed. Panels look for that combination far more than for a long list of certificates.

This page does not repeat the CPD scheme or the Osteopathic Practice Standards in detail. For those, read our GOsC guide for osteopaths. If you are not sure where you stand, the free remediation readiness check takes a few minutes and runs in your browser.

Which course fits your GOsC concern

Start from the concern as the GOsC has described it, not from the general topic you think it relates to. Read the allegation wording closely, then pick the row below that matches the behaviour or failing it describes.

Your concernCourses that fit
Communication, consent or explaining treatmentEnsuring Effective Communication as Healthcare Professionals; Privacy, Consent, And Chaperone In Healthcare Practice; Ethics and Ethical Standards for Osteopaths
Intimate examination, undressing, touch or chaperonesPrivacy, Consent, And Chaperone In Healthcare Practice; Professional Boundaries For Clinicians; Professionalism and Professional Standards for Osteopaths
Sexual or other professional boundariesProfessional Boundaries For Clinicians; Professionalism & Boundaries in Use of Social Media; Rebuilding Trust of Patients, Public, and Healthcare Regulator
Clinical competence, injury after treatment or not referring onEnsuring Clinical Competence And Patient Safety As Healthcare Professionals Courses; Duty of Candour in Healthcare Practice; How to Ensure a similar Mistake or Misconduct will not be repeated in Future
Record keeping and case notesProfessionalism in Documentation for Healthcare Professionals; Ensuring Confidentiality in Healthcare Practice; Professionalism and Professional Standards for Osteopaths
Dishonesty: fees, insurance, CPD or registration declarationsProbity for Healthcare Professionals; Financial Integrity For Healthcare Professionals; Rebuilding Trust of Patients, Public, and Healthcare Regulator
Confidentiality or social mediaEnsuring Confidentiality in Healthcare Practice; Professionalism & Boundaries in Use of Social Media
Rude or discriminatory behaviour towards patients or colleaguesEnsuring Dignity and Non-Discrimination as Healthcare Professionals; Ensuring Effective Communication as Healthcare Professionals; Ensuring Teamwork and Collaboration for Healthcare Professionals
Responding to a complaint or a GOsC letterHow to Deal with a Complaint or Investigation; Fitness To Practice For Healthcare Professionals; Module on Insight
Any concern: showing insight and lowering risk of repetitionModule on Insight; Module on Reflection; Module on Remediation; How to Ensure a similar Mistake or Misconduct will not be repeated in Future

Two courses are written for osteopaths: Professionalism and Professional Standards for Osteopaths, which works through the Osteopathic Practice Standards and what happens when they are breached, and Ethics and Ethical Standards for Osteopaths, which covers informed consent in osteopathic examination and treatment. Most osteopaths facing a concern take one of these alongside one course that addresses the specific failing. The full course list, grouped by concern and with buy buttons, follows this section. If you are still unsure, the which course do I need tool asks a few questions and suggests a starting point.

A health concern is different. Cases about a physical or mental health condition go to the Health Committee, and the evidence that matters there is medical, not educational. Courses can still help you reflect, but treatment and occupational health advice come first.

GOsC remediation courses by area of concern

Choose the area your concern is about. Every course is online, self-paced and ends with a scored assessment, a written reflection and a certificate of completion.

Insight, reflection and remediation 4 courses

Professionalism, ethics and standards 4 courses

Probity and honesty 2 courses

  • GMCNMCHCPC+5 more regulators

    Probity for Healthcare Professionals

    This course offers practical guidance on probity: the honesty, integrity and ethical conduct expected of healthcare professionals across clinical, academic and financial practice. It is written for doctors, nurses, dentists,…

    2 hours of learning£69 + VAT
  • GMCNMCHCPC+5 more regulators

    Financial Integrity for Healthcare Professionals

    Financial integrity is a core part of professionalism. Patients, employers, commissioners and the public trust healthcare professionals to be honest about the time they work, the fees they charge, the…

    2 hours of learning£69 + VAT

Professional boundaries and social media 2 courses

  • GMCNMCHCPC+5 more regulators

    Professional Boundaries for Clinicians

    Professional boundaries sit at the centre of safe, ethical healthcare. They protect patients from exploitation and harm, protect colleagues from harassment and abuse, and protect clinicians from situations that could…

    2 hours of learning£69 + VAT
  • GMCNMCHCPC+4 more regulators

    Professionalism and Boundaries in Use of Social Media

    Social media is now part of everyday life for healthcare professionals. It is used to learn, share research, build professional networks, promote services, campaign, and stay in touch with friends…

    3 hours of learning£79 + VAT

Communication, dignity and respect 2 courses

Candour, patient safety and clinical competence 2 courses

Teamwork, complaints and fitness to practise 4 courses

Read the GOsC guideStart the free pathway

Ways to buy

Start with the minimum relevant learning, then build on it.

  • Single course

    Choose the course that matches the concern. The price is shown on each course card and excludes VAT.

    Browse all courses
  • Multi-buy

    Mix any courses in one basket and the saving is applied automatically at checkout.

    • 10% off 3 or more courses
    • 15% off 5 or more courses
    • 20% off 10 or more courses
  • Concern packs

    Save 25%

    Ready-made sets for a concern, a role or a team, with the Reflective Practice Workbook included for 12 months.

    See the packs
  • For organisations

    Buy course credits for your team, assign courses to staff and track completions in one dashboard.

    Team credits

The best single saving applies: pack and multi-buy savings do not combine. Prices exclude VAT.

How GOsC committees weigh insight, remediation and training

The GOsC publishes the guidance its committees use. Three documents matter most if you are trying to decide what learning to do:

  • Investigating Committee Decision-making Guidance (April 2025), used when the committee decides whether there is a case to answer.
  • Guidance on the threshold criteria for unacceptable professional conduct, which screeners and the Investigating Committee use to decide whether a concern is serious enough to investigate.
  • Hearings and Sanctions Guidance (May 2025), used by the Professional Conduct Committee (PCC) when it decides on sanctions and reviews orders.

The Hearings and Sanctions Guidance is the most direct about remediation. It asks the PCC to look for real evidence that you can look back on what happened with a self-critical eye. Acknowledging fault, apologising and showing contrition can all demonstrate insight, and the guidance asks the committee to keep in mind that people express insight differently across cultures.

The same guidance lists relevant CPD and courses you have completed as a mitigating factor, alongside good conduct since the incident, remedial action that addresses the concerns and steps you have taken to avoid a repeat. When the PCC considers suspension, it asks whether you have shown the potential for remediation or retraining. Training also appears inside sanctions: a conditions of practice order can require additional training in specific areas, or an independent test of competence.

Three practical points follow from this:

  • Relevance beats volume. A course is mitigation because it addresses the concern. Ten unrelated certificates say little; two that match the allegation, with reflection on each, say much more.
  • Repetition is the real question. The guidance links lower sanctions to isolated conduct that has not been repeated since. Your evidence should show why it will not happen again, which is what our risk of repetition course is built around.
  • Some failings are harder to remediate. Dishonesty and serious sexual boundary breaches concern attitude more than knowledge, so committees look closely at whether understanding has changed, not only whether learning was done.

Read the current version of each document yourself, ideally with your representative. Guidance is updated, and the wording in force on the date of your hearing is what the committee will apply.

What helps at each stage of a GOsC investigation

The GOsC process has distinct stages, each with a different decision maker. What helps changes as the case moves on.

Screening

An independent osteopath, called a screener, decides whether the GOsC can investigate, using the threshold criteria guidance. At this point you may have little to do except take advice and keep records. Starting relevant learning early does no harm, and it means you will have something real to describe if the case goes further.

Investigating Committee

The GOsC usually asks you for a response, may collect statements and records, and the Investigating Committee then decides whether there is a case to answer about unacceptable professional conduct, professional incompetence, a relevant conviction or a health condition. This is often the most important moment for remediation. A considered response, backed by completed learning on the specific concern and reflection in your own words, gives the committee a fuller picture. The How to Deal with a Complaint or Investigation and Module on Insight courses fit well here.

Interim suspension orders

In a small number of serious cases, such as significant sexual boundary concerns, charges for a serious offence or very poor patient care, the Investigating Committee can suspend you while the case continues. If this applies to you, get legal advice straight away. Learning cannot replace that advice, but it can show you are using the time constructively.

Rule 8 and hearings

Some cases referred to the PCC can be concluded without a hearing under Rule 8, where you admit the facts in full and the PCC considers an admonishment appropriate. Others go to a public PCC hearing, or to the Health Committee for health matters. For a hearing, pull your learning into an organised evidence pack well before the date. The free hearing timeline planner helps you work backwards from it.

Reviews of conditions or suspension

Before a suspension ends, the PCC reviews the case and tells you what information it wants at that review. Conditions of practice orders can also be varied, extended or revoked. Treat that list as your brief: match each item to learning, reflection or workplace evidence, and keep everything dated.

Building your evidence pack

Courses are one part of remediation evidence. A useful pack for a GOsC committee usually has five parts:

  1. Certificates of completion for courses that match the concern. Each certificate is issued in the name Healthcare Practise UK and shows the course you completed.
  2. Reflective accounts for each course: what you learned, how it relates to what happened, and what you now do differently. Write these yourself. The reflective statement builder gives you a structure and prompts, but the words must be yours.
  3. Testimonials from colleagues, practice owners or peers. The Hearings and Sanctions Guidance says the PCC decides how much weight to give them and considers whether the writer knew about the allegations. Make sure they did. The testimonial request generator drafts a request letter that asks referees to say so.
  4. Changes in practice, such as a new consent form, a chaperone policy, a revised case notes template or an audit of your records.
  5. Wider CPD and support, such as peer discussion, mentoring or supervision related to the concern.

Date everything and keep it in one place. A committee should be able to follow the story from the concern to what you did and why it makes a repeat unlikely. Our remediation pathway brings these steps together and produces an evidence portfolio you can print.

Choosing the right amount of learning

Start with the minimum relevant learning, finish it properly, and build from there. For most osteopaths that means:

  • one course that addresses the specific concern, chosen from the table above;
  • one course on insight, reflection or risk of repetition, because these apply to every case;
  • one osteopathy-specific course, so your learning connects to the Osteopathic Practice Standards.

Complete these and write your reflections before adding more. If the concern is narrow, a single course with strong reflection may be enough to begin with. The single-course option in the offer box on this page suits that. If your case involves several allegations, or you expect a hearing or review, the multi-course offer shown on this page lets you cover each area without buying courses one by one. Concern-based bundles are listed on the bulk buy offer page.

Do not choose courses for their titles alone. Each course page sets out its modules, so check that the content actually deals with the failing in your case. Committees notice when learning has been chosen to look busy rather than to address a problem.

What these courses can and cannot do

Healthcare Practise UK is an independent provider. We are not affiliated with, approved by or endorsed by the General Osteopathic Council, and our courses are not a GOsC requirement. No course, certificate or tool can predict or decide the outcome of a case. The Investigating Committee, the PCC and the Health Committee decide each case on its own facts.

Before you respond to the GOsC, take advice from your professional indemnity insurer, your professional association or a solicitor who handles regulatory cases. They can tell you what to say, what to admit and when to submit evidence. Our courses support that work; they do not replace it.

Free tools to plan your remediation

They run in your browser, store nothing on our servers and print to PDF.

  • Remediation pathway

    All the tools in one guided flow: readiness check, course bundle, reflection, testimonials, timeline and an evidence portfolio you can save as a PDF.

  • Remediation readiness check

    A self-assessment of your insight, remediation, reflection, testimonials, CPD and risk of repetition, with the gaps to work on.

  • Reflective statement builder

    Regulator-specific prompts that help you structure a reflective statement in your own words.

  • Testimonial request letter

    A clear, honest letter asking a colleague or manager for a testimonial that covers what panels look for.

  • CPD and revalidation tracker

    Log CPD against your regulator's cycle and see what is still to do before renewal or revalidation.

  • Hearing timeline planner

    Work back from a key date to a realistic plan for courses, reflection and testimonials, with a calendar file.

  • Which course do I need?

    Four quick questions that point you to the courses that match your regulator and situation.

Frequently asked questions

Will completing courses stop a GOsC investigation?

No. Courses do not close a case. The Hearings and Sanctions Guidance treats relevant CPD and courses as a mitigating factor, which means they are weighed alongside insight, remedial action and the facts. They help most when they match the concern and come with reflection on what you have changed.

When should I start a course after a GOsC concern is raised?

Early is usually better, once you have taken advice. Learning completed before the Investigating Committee meets can form part of your response, and it gives you time to apply what you learned and show it in practice, which matters more than the certificate itself.

Which courses suit a complaint about consent or communication?

Start with the Ensuring Effective Communication course and the Privacy, Consent and Chaperone course, then add Ethics and Ethical Standards for Osteopaths, which covers informed consent in osteopathic examination and treatment. Reflect on how you now explain treatment, check understanding and record consent.

Do GOsC committees accept online courses?

The guidance does not say a course must be face to face. What counts is whether the learning is relevant to the concern and how you have applied it. Online courses work well alongside learning with others, such as peer discussion or mentoring on the same topic.

Can I use these courses towards my GOsC CPD as well?

Yes, relevant learning can be recorded in your CPD, where it counts towards learning on your own rather than learning with others. Our GOsC guide explains the 90-hour cycle and the specific elements, including the communication and consent activity.

What is a Rule 8 consensual disposal?

It is a way to conclude some cases referred to the Professional Conduct Committee without a hearing. It applies only where the PCC considers an admonishment appropriate and you fully admit the facts and allegations. Take legal advice before agreeing to it.

What should I bring to a review hearing?

The PCC states what information it wants at the review when it imposes the order. Use that as your checklist and match each item to evidence: completed learning, reflection, testimonials from people who know about the case and proof of changes in practice.

Are your courses approved by the GOsC?

No. Healthcare Practise UK is independent and is not affiliated with or endorsed by the GOsC. Our two osteopathy courses are written around the Osteopathic Practice Standards, and the certificate shows the learning you completed.

Not sure where to start?

Tell us your regulator and the concern. The pathway shows the courses that fit, helps you write your reflection and puts your evidence in order. It is free and nothing leaves your browser.