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Topic · 7 courses · about 2 hours each

Patient safety courses for UK health and care staff

Seven self-paced courses on the places harm most often happens, from missed deterioration and medication errors to infection, diagnosis and staff safety.

Nurses and doctors walking along a bright UK hospital corridor

Who patient safety training is for

Patient safety training for healthcare staff is not only for people in hospital wards or for those who have been involved in an incident. Every UK health and care regulator expects registrants to protect people from avoidable harm, to recognise and act on risk, to raise concerns and to learn when things go wrong. Care providers have parallel duties: the CQC fundamental standards require safe care and treatment, and the other UK nations have equivalent inspection frameworks.

This collection brings together seven self-paced courses on the areas where harm most often happens: deterioration and sepsis, medicines, diagnosis and human factors, infection, learning from incidents, remote care and the personal safety of staff who work alone. Each one is designed to take approximately 2 hours, ends with a 15-question scenario assessment, and gives you a reflective account and a certificate of completion for your portfolio.

The courses are written for doctors, nurses, midwives, nursing associates, paramedics and allied health professionals, pharmacy, dental and optical teams, osteopaths, chiropractors and, where the topic fits, social workers. Several are also written so that healthcare support workers and care workers can follow them without clinical training. Healthcare Practise UK is an independent provider; we are not affiliated with any regulator or the NHS, and no regulator reviews these courses. They support awareness and reflection, and learners should check what their employer requires as mandatory or practical training.

Patient safety courses (12)

Online, self-paced, about two hours each, with a scored assessment, a written reflection and a certificate of completion.

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Packs for this topic

Save 25% when you buy the set, with the Reflective Practice Workbook included.

Patient Safety Pack

For clinical teams: recognising deterioration and sepsis, medicines safety, human factors and diagnostic error, learning from incidents, clinical competence and teamwork.

Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.

6 courses, pack price Separately £414 £310.50 + VAT

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Why these topics, and why now

Patient safety in the UK has changed a great deal in the last few years. In England, the Patient Safety Incident Response Framework replaced the old serious incident approach with proportionate learning responses that look at systems rather than individuals. Martha's Rule now gives patients, families and staff in acute hospitals a route to an urgent review when they feel unheard, and Jess's Rule asks GPs to rethink when a patient comes back a third time with the same or worsening symptoms. NICE published new suspected sepsis guidelines in November 2025. Scotland, Wales and Northern Ireland have their own frameworks, and the courses explain the differences where they matter.

The common thread is that most harm comes from ordinary people working in systems that make mistakes easy: a respiratory rate estimated rather than counted, an interruption during a medicines round, an abnormal result sent to a locum who has left, a check-in that nobody notices was missed. The courses are built around those moments, with case illustrations and questions drawn from everyday practice rather than theory alone.

What each patient safety course covers

You can take any course on its own. Taken together they give a team a shared language for risk, escalation and learning.

Learning from Patient Safety Incidents

Learning from Patient Safety Incidents explains why incidents happen and how individuals, teams and organisations learn from them. It introduces human factors and the SEIPS framework, distinguishes slips, lapses, mistakes and violations, and covers PSIRF in England alongside the frameworks in Scotland, Wales and Northern Ireland. It also shows how to write a fair, factual account for a learning response and how to tell weak safety actions from strong ones.

Remote Consultations and Online Prescribing

Remote Consultations and Online Prescribing covers safe, ethical care by telephone, video and online. It sets out the shared principles UK regulators have agreed for remote consultations and prescribing, when to convert to face-to-face care, identity and privacy checks, safety-netting, higher-risk medicines and the GPhC's 2025 guidance for pharmacy services at a distance.

Recognising Deterioration and Sepsis Awareness

Recognising Deterioration and Sepsis Awareness teaches accurate observations, NEWS2 and the paediatric and maternity tools, soft signs, sepsis red flags in adults, children, older people and pregnancy, and the 2025 NICE guidance. It then covers SBAR, graded assertiveness, Martha's Rule and what to do when your escalation is not acted on, in hospital, primary care, care homes and ambulance handover.

Medicines Safety and Medication Error Prevention

Medicines Safety and Medication Error Prevention follows the medicines journey from prescription to review. It covers high-risk medicines, PGDs and delegation, clear orders, medicines reconciliation, interruptions and workarounds, refusal and covert administration, controlled drugs, the Yellow Card scheme and the duty of candour after an error.

Human Factors and Diagnostic Error

Human Factors and Diagnostic Error looks at how clinicians think, the cognitive biases that lead to missed and delayed diagnoses, and the latent conditions in systems that let errors through. It gives practical tools: the diagnostic time-out, the HALT check, communicating uncertainty, safety-netting and closing the loop on tests and referrals.

Infection Prevention and Control Awareness

Infection Prevention and Control Awareness covers the chain of infection, the standard infection control precautions, hand hygiene, PPE, the environment, linen, waste and sharps, transmission-based precautions, outbreaks, invasive devices and antimicrobial stewardship, with the national IPC manual for each UK nation.

Lone Working and Personal Safety in Healthcare

Lone Working and Personal Safety in Healthcare is about the safety of staff, which underpins the safety of patients. It covers risk assessment, lawful risk markers, buddy systems, devices and code words, de-escalation, leaving safely, travel, sexual harassment duties and support after an incident.

Choosing the right course

If you are not sure where to start, think about where the risk sits in your own work:

  • Acute, community or care home staff who take observations or notice when residents change: start with deterioration and sepsis.
  • Anyone who prescribes, dispenses, administers or supports people with medicines: start with medicines safety.
  • Clinicians who assess and diagnose, especially in primary care, emergency care and remote services: start with human factors and diagnostic error, then remote consultations.
  • Everyone in direct care, including support staff: infection prevention and control.
  • Staff who visit people at home or work alone in premises: lone working.
  • Anyone who has been involved in an incident, or who leads reviews: learning from patient safety incidents.

The full course catalogue filters by regulator and concern, and our which course do I need tool on the tools page asks four short questions and suggests titles.

Using the courses for CPD, revalidation and remediation

Each course states that it is designed to provide approximately 2 hours of learning. In the UK, CPD is generally recorded as the time you actually spend, so log your real time. The NMC asks nurses, midwives and nursing associates for 35 hours of CPD over three years, of which at least 20 must be participatory; self-directed online learning usually counts as individual learning unless you complete it with others. The GMC asks doctors to reflect on their CPD for appraisal and revalidation rather than setting a fixed number of hours. The HCPC, GDC, GPhC, GOC, GOsC, GCC and Social Work England each set their own rules. Our CPD and revalidation tracker on our tools page keeps hours and reflections in one place.

Every course finishes with prompts for a short written reflection. That reflection matters more than the certificate: it shows what you learned and what you will do differently. If a patient safety concern has been raised about your practice, the incidents, deterioration, medicines and human factors courses can form part of a wider plan with supervised practice, audit and testimonials. Our remediation guides for clinical competence and for prescribing concerns explain how. A course supports your evidence; it does not decide any outcome.

How teams and organisations use them

Patient safety is a team activity, and these courses work best when colleagues share the same baseline. Common approaches we see include:

  • Induction and refreshers: care homes, domiciliary care agencies, GP practices, dental practices and pharmacies give new starters the infection prevention, deterioration and medicines courses as background before local competency sign-off.
  • Team learning sessions: a ward or practice team takes the same course, then discusses the reflection prompts together. Learning with others in this way can count as participatory learning for NMC revalidation.
  • After an incident: where a learning response points to a knowledge gap, managers assign the relevant course to the team, not just the individual, in keeping with a just culture.
  • Lone worker programmes: community and home care services give every lone worker the same grounding in check-ins, code words and leaving safely before device and conflict resolution training.

Our courses for organisations page explains course credits, where one credit covers one course for one staff member, and the manager dashboard for assigning courses and seeing who has finished. None of these courses replaces mandatory or practical training your organisation must provide, such as fit testing, NEWS2 competency or medicines administration sign-off.

Packs and multi-buy options

If you need more than one course, you can buy several together, and teams can buy credits in bulk. Our bundles and multi-buy page lists the current packs grouped by concern, with a single basket link for each. Prices are read live from our course portal, so this page does not list them. For a service-specific set, such as deterioration, medicines and infection for a nursing home, team credits let a manager assign exactly those courses to each person.

Ways to buy

Start with the minimum relevant learning, then build on it.

  • Single course

    Choose the course that matches the concern. The price is shown on each course card and excludes VAT.

    Browse all courses
  • Multi-buy

    Mix any courses in one basket and the saving is applied automatically at checkout.

    • 10% off 3 or more courses
    • 15% off 5 or more courses
    • 20% off 10 or more courses
  • Concern packs

    Save 25%

    Ready-made sets for a concern, a role or a team, with the Reflective Practice Workbook included for 12 months.

    See the packs
  • For organisations

    Buy course credits for your team, assign courses to staff and track completions in one dashboard.

    Team credits

The best single saving applies: pack and multi-buy savings do not combine. Prices exclude VAT.

Frequently asked questions

What is included in each patient safety course?

Each course is self-paced and designed for approximately 2 hours. It includes six modules of reading with case illustrations, reflection points, a written reflective account, a 15-question scenario assessment with a pass mark of 12 out of 15, a quick-reference guide and a certificate of completion when you pass.

Are these courses suitable for healthcare support workers and care workers?

Several are. The deterioration and sepsis, medicines safety, infection prevention and lone working courses are written so that support workers and care workers can follow them, and they link to the Care Certificate. They support awareness and do not replace employer training or competency assessment.

Do the courses cover all four UK nations?

Yes. They explain where law, national manuals and incident frameworks differ between England, Scotland, Wales and Northern Ireland, for example the separate IPC manuals and the different approaches to reviewing adverse events.

Will patient safety training count towards my revalidation?

It can count as CPD if it is relevant to your practice and you reflect on it. How it counts depends on your regulator. For the NMC, self-directed online learning is usually individual learning unless completed with others. Record the time you actually spend.

Are the courses recognised by UK regulators?

UK regulators do not review or recognise individual CPD courses. Healthcare Practise UK is independent and not affiliated with any regulator or the NHS. You choose relevant learning and evidence it with your reflection.

Can I buy courses for my whole team?

Yes. Organisations buy course credits, one per course per person, and a manager assigns courses and sees who has finished. See the courses for organisations page and the bundles page for packs and multi-buy options.

I have been involved in a patient safety incident. Where should I start?

Start with Learning from Patient Safety Incidents, then add the course that matches the area of practice involved, such as deterioration, medicines or diagnosis. If a regulator is involved, read our remediation guides and take advice from your defence organisation or union.

Not sure where to start?

Tell us your regulator and the concern. The pathway shows the courses that fit, helps you write your reflection and puts your evidence in order. It is free and nothing leaves your browser.