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NMC remediation courses

NMC remediation courses for nurses, midwives and nursing associates

Choose learning that fits the concern in your NMC case and turn it into evidence of insight and strengthened practice.

Nurse in navy scrubs taking notes while studying an online CPD course at home

NMC remediation courses matched to the concern in your case

If you are a nurse, midwife or nursing associate facing a concern, a referral or a hearing, NMC remediation courses can help you show what you have learned and how your practice has changed. This page is for registrants at any stage of the Nursing and Midwifery Council's fitness to practise process, from the first letter to a substantive order review.

It does three things. It matches common NMC concerns to the 24 courses most relevant to nursing and midwifery practice. It explains how NMC decision makers weigh training, reflection and evidence of changed practice, using the NMC's own fitness to practise library. And it sets out what to keep, stage by stage, so your learning turns into evidence a panel can rely on.

This is not a guide to the Code or revalidation. For the four themes of the Code, CPD hours and reflective accounts for revalidation, read our NMC guide for nurses and midwives. If you are not sure where your concern fits, the which course do I need tool narrows it down in a few questions.

Which course fits your NMC concern

Panels look first at whether your learning is relevant to the concerns in your case. Start with the row that matches the allegation or regulatory concern in your NMC letter, then add a course on insight or reflection if you have not written about the concern before.

Concern raised with the NMCCourses that fit
Medicines administration errors or unsafe medicines managementPrescribing Guidance and Standards, Clinical Competence and Patient Safety, Professionalism in Documentation, Duty of Candour in Healthcare Practice
Lack of competence, missed observations or unsafe clinical careClinical Competence and Patient Safety, Professionalism in Documentation, Preventing a repeat of a mistake or misconduct, Teamwork and Collaboration
Poor record keeping or retrospective entriesProfessionalism in Documentation, Probity for Healthcare Professionals, Module on Remediation
Dishonesty: falsified records, timesheets, CV or qualificationsProbity for Healthcare Professionals, Financial Integrity for Healthcare Professionals, Rebuilding Trust of Patients, Public and the Regulator, Module on Insight
Boundary concerns with patients or colleaguesProfessional Boundaries for Clinicians, Privacy, Consent and Chaperone in Healthcare Practice, Ethics and Ethical Standards for Nurses and Midwives
Inappropriate social media posts or messagesProfessionalism and Boundaries in Use of Social Media, Ensuring Confidentiality in Healthcare Practice, Professionalism for Healthcare Professionals
Breach of confidentiality or data protectionEnsuring Confidentiality in Healthcare Practice, Professionalism and Boundaries in Use of Social Media, Professionalism in Documentation
Attitude, rudeness, communication or dignity complaintsEnsuring Effective Communication, Ensuring Dignity and Non-Discrimination, Professionalism for Healthcare Professionals
Not being open after an incidentDuty of Candour in Healthcare Practice, Probity for Healthcare Professionals, Rebuilding Trust of Patients, Public and the Regulator
Conflict, bullying or poor teamwork on the wardTeamwork and Collaboration, Ensuring Effective Communication, Professionalism and Professional Standards for Nurses and Midwives
Conduct outside work or a police caution or convictionProfessionalism and Professional Standards for Nurses and Midwives, Rebuilding Trust of Patients, Public and the Regulator, Module on Insight, Preventing a repeat of a mistake or misconduct
You have just been referred and do not know where to startFitness to Practise for Healthcare Professionals, How to Deal with a Complaint or Investigation, Module on Insight, Module on Reflection

Most cases involve more than one theme. A medication error recorded late, for example, raises both medicines management and record keeping. Pick the two or three courses that match the charges or regulatory concerns, not every course that looks useful. Our concern pages on probity and dishonesty and clinical competence go further into two of the most common NMC themes. The full list of courses, grouped by concern, follows below.

NMC remediation courses by area of concern

Choose the area your concern is about. Every course is online, self-paced and ends with a scored assessment, a written reflection and a certificate of completion.

Insight, reflection and remediation 4 courses

Professionalism, ethics and standards 4 courses

Probity and honesty 2 courses

  • GMCNMCHCPC+5 more regulators

    Probity for Healthcare Professionals

    This course offers practical guidance on probity: the honesty, integrity and ethical conduct expected of healthcare professionals across clinical, academic and financial practice. It is written for doctors, nurses, dentists,…

    2 hours of learning£69 + VAT
  • GMCNMCHCPC+5 more regulators

    Financial Integrity for Healthcare Professionals

    Financial integrity is a core part of professionalism. Patients, employers, commissioners and the public trust healthcare professionals to be honest about the time they work, the fees they charge, the…

    2 hours of learning£69 + VAT

Professional boundaries and social media 2 courses

  • GMCNMCHCPC+5 more regulators

    Professional Boundaries for Clinicians

    Professional boundaries sit at the centre of safe, ethical healthcare. They protect patients from exploitation and harm, protect colleagues from harassment and abuse, and protect clinicians from situations that could…

    2 hours of learning£69 + VAT
  • GMCNMCHCPC+4 more regulators

    Professionalism and Boundaries in Use of Social Media

    Social media is now part of everyday life for healthcare professionals. It is used to learn, share research, build professional networks, promote services, campaign, and stay in touch with friends…

    3 hours of learning£79 + VAT

Communication, dignity and respect 2 courses

Candour, patient safety and clinical competence 3 courses

Teamwork, complaints and fitness to practise 4 courses

Read the NMC guideStart the free pathway

Ways to buy

Start with the minimum relevant learning, then build on it.

  • Single course

    Choose the course that matches the concern. The price is shown on each course card and excludes VAT.

    Browse all courses
  • Multi-buy

    Mix any courses in one basket and the saving is applied automatically at checkout.

    • 10% off 3 or more courses
    • 15% off 5 or more courses
    • 20% off 10 or more courses
  • Concern packs

    Save 25%

    Ready-made sets for a concern, a role or a team, with the Reflective Practice Workbook included for 12 months.

    See the packs
  • For organisations

    Buy course credits for your team, assign courses to staff and track completions in one dashboard.

    Team credits

The best single saving applies: pack and multi-buy savings do not combine. Prices exclude VAT.

How NMC decision makers weigh training and strengthened practice

The NMC does not use the word remediation in its guidance. It talks about insight and strengthened practice, and its Insight and strengthened practice guidance (FTP-16 in the NMC fitness to practise library) applies to case examiners and Fitness to Practise Committee panels alike. It asks three questions in turn.

1. Can the concern be addressed?

FTP-16a explains that most clinical failings can be put right through training, supervision and reflection. Concerns that point to deep-seated attitudes, such as serious dishonesty, abuse of a position of trust or discrimination, are harder to address. Courses still help in those cases, but they need to sit alongside honest reflection on why the behaviour happened and a long track record of trustworthy practice.

2. Has the concern been addressed?

FTP-16b, last updated on 25 March 2026, is the guidance most relevant to choosing a course. Decision makers look at:

  • Relevance. Whether the course content is relevant to the concerns in your case. A general CPD certificate on an unrelated topic adds little.
  • Depth and assessment. Training with a practical element and an assessment, with results available, can carry more weight than courses completed online. Our courses are online and end with a scenario-based assessment you must pass, so treat them as the knowledge part of your plan and pair them with practical evidence from work, such as supervised practice or competency sign-offs.
  • Application. Reflective pieces carry more weight when they give examples of what you learned and how you have applied it in practice.
  • Practice since the concern. Employment in a similar clinical field counts for more when your employer knew about the concern.
  • Testimonials. A manager or supervisor usually carries more weight than friends or colleagues. Testimonials should be signed, dated, on headed paper and include contact details.

3. Is it highly unlikely that the conduct will be repeated?

This is the risk question. Panels want to see that you understand what led to the concern, what has changed, and what will stop it happening again under pressure. The preventing a repeat course is built around this question and ends with a personal plan you can adapt for your bundle.

The NMC also asks decision makers to take account of the context in which things went wrong, including staffing, systems and support. Context does not replace insight, but your reflection should explain it honestly rather than leave it out.

What helps at each stage of the NMC process

The NMC's guidance on early engagement (FTP-17, updated 1 October 2026) encourages registrants to engage as early as possible. It says that information about steps you have taken to address the concerns, such as courses or retraining, and your insight and reflection so far, is useful from the start. Insight can develop over time, so your evidence will grow as the case moves on.

Screening

The NMC's screening team decides whether there is a regulatory concern to investigate. If you are asked for a response, say what has happened since the incident and what learning you have started. A focused course matched to the concern, and the dealing with a complaint or investigation course to understand the process, are sensible first steps. Take advice before you reply.

Investigation

Investigators gather statements, records and employer information. This is the time to complete your core concern-specific courses, start a reflective piece, and ask your manager about supervised practice or competency reviews. Keep a dated log of everything you do.

Interim orders

If the NMC believes there may be a risk to the public while the case is open, it can apply for an interim conditions of practice or suspension order, which is reviewed regularly. At an interim order review, showing that you have complied with conditions and have started relevant learning can matter. If you are suspended and cannot practise, courses and reflection are among the few ways to keep strengthening your practice. The hearing timeline planner helps you map review dates and evidence deadlines.

Case examiners

NMC case examiners decide whether there is a case to answer. They can close the case, give advice, issue a warning or agree undertakings. NMC guidance on undertakings (CAS-2c) says case examiners use the insight and strengthened practice guidance to decide which steps will address the concerns. A clear reflective piece, relevant certificates and a workplace testimonial at this stage can make a real difference to how your case is resolved.

Fitness to Practise Committee hearing or meeting

If the case is referred, a panel decides the facts, whether your fitness to practise is currently impaired and, if so, what sanction is needed. Panels look at your whole bundle. This is where the insight, reflection and remediation modules, a mature reflective statement and up-to-date testimonials matter most.

Substantive order review

If you receive a conditions of practice or suspension order, a review panel decides whether you are still impaired before the order ends. You can return to unrestricted practice only if a panel finds your fitness to practise is no longer impaired. Reviewing panels often look for new evidence since the last hearing, so plan further learning and fresh reflections, not a resubmission of the same bundle.

Building an evidence bundle for the NMC

A certificate shows you finished a course and passed its assessment. On its own it says nothing about insight or changed practice. A stronger bundle links each piece of learning to the concern and to something you now do differently.

  • Certificates. Keep each certificate with the course outline, so a panel can see the topics covered and why they relate to the concern.
  • Reflective pieces. Write in your own words: what happened, its impact on patients, colleagues and public confidence, what you learned, and what you now do differently, with examples. The NMC also publishes an optional reflective account form for fitness to practise cases. Our reflective statement builder gives you NMC-specific prompts and keeps your draft in your browser only.
  • Testimonials. Ask your manager, practice supervisor or clinical lead, someone who knows about the concern and has seen your recent work. The testimonial request generator drafts a request that asks them to say they are aware of the concern.
  • Evidence of practice change. Supervision records, competency assessments, medicines management sign-offs, audit results, or a revised handover or documentation routine.
  • A plan for the future. What will keep practice safe when you are tired, short-staffed or under pressure.

Before you send anything, run the remediation readiness check to see which strands of evidence are still thin. It is a self-assessment and does not predict any outcome.

Choosing the right number of courses

Start with the minimum learning that is relevant to your concern, usually one or two concern-specific courses. Complete them properly, then write about what changed. Add the insight, reflection or preventing-a-repeat modules once you can see the gaps in your own account. Panels value depth and application over volume, and a bundle of loosely related certificates can suggest you have not understood what the concern is.

A single course suits a narrow concern, such as one documentation issue or one boundary concern raised early. If your case covers several themes, or you expect to need fresh evidence for a hearing and a later review, the multi-course offer shown on this page lets you choose any ten courses across the list and work through them over time. The bulk buy offer page explains how it works. The remediation pathway puts the steps in order: readiness check, courses, reflection, evidence and timeline.

What our courses can and cannot do

Healthcare Practise UK is an independent education provider. We are not affiliated with, approved by or endorsed by the Nursing and Midwifery Council or any other regulator. There is no outcome guarantee: NMC case examiners and panels decide each case on its own facts, and courses support your reflection and strengthened practice rather than decide anything.

Our courses are not legal advice. If you have been referred to the NMC, speak to your union or professional body (for example the RCN, RCM or Unison), your indemnity provider or a regulatory solicitor before you submit evidence or a response. They can advise on timing, what to include and what to leave out.

Free tools to plan your remediation

They run in your browser, store nothing on our servers and print to PDF.

  • Remediation pathway

    All the tools in one guided flow: readiness check, course bundle, reflection, testimonials, timeline and an evidence portfolio you can save as a PDF.

  • Remediation readiness check

    A self-assessment of your insight, remediation, reflection, testimonials, CPD and risk of repetition, with the gaps to work on.

  • Reflective statement builder

    Regulator-specific prompts that help you structure a reflective statement in your own words.

  • Testimonial request letter

    A clear, honest letter asking a colleague or manager for a testimonial that covers what panels look for.

  • CPD and revalidation tracker

    Log CPD against your regulator's cycle and see what is still to do before renewal or revalidation.

  • Hearing timeline planner

    Work back from a key date to a realistic plan for courses, reflection and testimonials, with a calendar file.

  • Which course do I need?

    Four quick questions that point you to the courses that match your regulator and situation.

Frequently asked questions

Will completing a course stop my NMC case?

No. A course is one strand of evidence. Case examiners and panels look at whether the concern can be addressed, whether it has been addressed and whether repetition is highly unlikely. Relevant learning helps answer the second question, but your reflection, practice since the concern and testimonials matter just as much.

What does the NMC mean by strengthened practice?

Strengthened practice is the NMC's term for the steps you take to address a concern: relevant training, supervised or monitored practice, changes to how you work and reflection on what you learned. The NMC sets out how it assesses this in its insight and strengthened practice guidance (FTP-16).

Do online courses carry weight with NMC panels?

They can, if the content is relevant to the concern. NMC guidance says courses with a practical element and formal assessment can carry more weight than courses completed online. That is why we suggest pairing online learning with practical evidence from work, such as supervised practice or competency sign-offs, and a reflection showing how you applied it.

When should I start remediation courses?

Usually as soon as you know what the concern is, after taking advice from your union or solicitor. NMC guidance encourages early engagement and says steps already taken to address the concerns are useful information at every stage. Starting early also gives you time to apply the learning in practice before a hearing.

Can I take courses while I am under an interim order?

Yes. If you have interim conditions, learning can sit alongside the conditions and supervision your employer provides. If you are suspended, courses and written reflection are among the few ways to keep developing, and they give a reviewing panel something new to consider.

Should I write a reflective account for the NMC?

In most cases a reflective piece is central to showing insight. The NMC publishes an optional reflective account form for fitness to practise cases, which is separate from the revalidation form. Ask your representative whether to use it, and write in your own words with examples of how your practice has changed.

Does the NMC approve these courses?

No. The NMC does not approve or accredit remediation courses, and we are an independent provider. Our courses are written around the NMC Code and its fitness to practise guidance, and each issues a certificate of completion in the name of Healthcare Practise UK.

Can I use these courses for revalidation as well?

Certificates can be used as CPD evidence if the learning is relevant to your scope of practice. Remediation and revalidation are different processes, so keep them separate in your records. Our NMC guide explains the revalidation requirements.

Not sure where to start?

Tell us your regulator and the concern. The pathway shows the courses that fit, helps you write your reflection and puts your evidence in order. It is free and nothing leaves your browser.