HCPC remediation courses
HCPC remediation courses for health and care professionals
Targeted online courses, reflection tools and evidence guidance for HCPC registrants facing a concern, investigation or HCPTS hearing.

HCPC remediation courses: who this page is for
These HCPC remediation courses are for paramedics, physiotherapists, occupational therapists, radiographers, practitioner psychologists, biomedical scientists and the other registrants of the Health and Care Professions Council who are dealing with a concern about their practice. You may have had a letter from the HCPC, been told about an employer investigation that could lead to a referral, or have a hearing listed with the Health and Care Professions Tribunal Service (HCPTS). This page helps you decide which of our 23 online courses match your concern, how HCPC panels look at training and remediation, and what evidence to keep alongside your certificates.
The right learning is targeted, not bulky. A panel wants to see that you understand what went wrong, that you have addressed it, and that the risk of it happening again is low. Courses can support each of those steps, but they work best as part of a wider plan that includes reflection in your own words and evidence that your practice has changed.
If you want the background first, our HCPC regulator guide covers the standards of conduct, performance and ethics, the CPD standards and the audit process. This page does not repeat that material. It focuses on choosing courses for a live concern and using them well.
Which HCPC course fits your concern
Start with the concern as the HCPC has framed it in the allegation or in its letter to you, not with the label you would give it yourself. Pick the course that addresses the specific failing, then add one that builds insight or reduces the risk of repetition. The table gives starting points; the full course list grouped by concern follows on this page.
Two HCPC-specific courses, Professionalism and Professional Standards for HCPC Professionals and Ethics and Ethical Standards for HCPC Professionals, map learning directly to the HCPC standards and work for all 15 professions. If your concern involves dishonesty, read our probity and dishonesty remediation page; for practice and skills concerns, see clinical competence remediation. Still unsure? The which course do I need tool asks a few questions and suggests a short list.
HCPC remediation courses by area of concern
Choose the area your concern is about. Every course is online, self-paced and ends with a scored assessment, a written reflection and a certificate of completion.
Insight, reflection and remediation 4 courses
- All UK regulators
Module on Insight for Healthcare Professionals
This module explores insight: the self-awareness that lets healthcare professionals understand their actions, recognise their impact and learn from experience. It covers what insight is and why it matters, when…
- GMCNMCHCPC+5 more regulators
Reflection for Healthcare Professionals
This CPD module helps healthcare professionals in the UK understand and strengthen reflective practice. It explains what reflection is and why it matters, the UK regulatory context, structured models of…
- GMCNMCHCPC+2 more regulators
Remediation for Healthcare Professionals
This CPD module helps healthcare professionals in the UK understand and undertake effective remediation. It explains what remediation is and why it matters, the UK regulatory and employer context, the…
- GMCNMCHCPC+5 more regulators
How to Ensure a Similar Mistake or Misconduct Will Not Be Repeated in Future
Almost every professional who has made a mistake or faced a concern sincerely intends it never to happen again. Yet regulators, employers and patients cannot rely on intentions alone, and…
Professionalism, ethics and standards 4 courses
- HCPC
Professionalism and Professional Standards for HCPC Regulated Health and Care Professionals
HCPC registrants work in an unusually wide range of settings: paramedics in ambulances, physiotherapists in private clinics, radiographers in imaging departments, biomedical scientists in laboratories, practitioner psychologists in schools and…
- HCPC
Ethics and Ethical Standards for HCPC Regulated Health and Care Professionals
The Health and Care Professions Council regulates fifteen distinct professions, from paramedics working alone at the roadside to biomedical scientists who may never meet a patient, and from practitioner psychologists…
- GMCNMCHCPC+5 more regulators
Professionalism for Healthcare Professionals
This course supports healthcare practitioners in taking an honest look at their professional conduct. It is especially useful for practitioners registered with the GMC, NMC, GDC, HCPC, GPhC and other…
- GMCNMCHCPC
Rebuilding Trust of Patients, Public, and Healthcare Regulators
This course supports doctors, dentists, nurses and all healthcare professionals in the UK to rebuild and sustain trust, particularly after a complaint or investigation. It works through practical strategies, such…
Probity and honesty 2 courses
- GMCNMCHCPC+5 more regulators
Probity for Healthcare Professionals
This course offers practical guidance on probity: the honesty, integrity and ethical conduct expected of healthcare professionals across clinical, academic and financial practice. It is written for doctors, nurses, dentists,…
- GMCNMCHCPC+5 more regulators
Financial Integrity for Healthcare Professionals
Financial integrity is a core part of professionalism. Patients, employers, commissioners and the public trust healthcare professionals to be honest about the time they work, the fees they charge, the…
Professional boundaries and social media 2 courses
- GMCNMCHCPC+5 more regulators
Professional Boundaries for Clinicians
Professional boundaries sit at the centre of safe, ethical healthcare. They protect patients from exploitation and harm, protect colleagues from harassment and abuse, and protect clinicians from situations that could…
- GMCNMCHCPC+4 more regulators
Professionalism and Boundaries in Use of Social Media
Social media is now part of everyday life for healthcare professionals. It is used to learn, share research, build professional networks, promote services, campaign, and stay in touch with friends…
Communication, dignity and respect 2 courses
- GMCNMCHCPC+5 more regulators
Ensuring Effective Communication as Healthcare Professionals
Communication is the skill healthcare professionals use most often and the one patients judge most directly. It shapes whether patients understand their condition, whether they feel able to raise concerns,…
- GMCNMCHCPC+5 more regulators
Ensuring Dignity and Non-Discrimination as Healthcare Professionals
Every patient has the right to be treated with dignity and without discrimination. These rights are set out in the Equality Act 2010, the Human Rights Act 1998, the NHS…
Records, consent and confidentiality 3 courses
- GMCNMCHCPC+5 more regulators
Professionalism in Documentation for Healthcare Professionals
Records are how care is communicated between professionals, how decisions are explained, and how care is judged later by patients, employers, regulators and courts. Most healthcare professionals write records every…
- GMCNMCHCPC+5 more regulators
Ensuring Confidentiality in Healthcare Practice
Confidentiality is a cornerstone of healthcare. Patients share intimate information on the understanding that it will be protected, and that trust allows them to seek care openly.
- GMCNMCHCPC+5 more regulators
Privacy, Consent, and Chaperone in Healthcare Practice
This course gives healthcare professionals the knowledge and skills to respect patient privacy, obtain valid consent and use chaperones well. It covers the regulatory, ethical and practical sides of these…
Candour, patient safety and clinical competence 2 courses
- GMCNMCHCPC+5 more regulators
Duty of Candour in Healthcare Practice
This course helps healthcare professionals understand when and how to be open, honest and transparent with patients when something has gone wrong in their care. It explains the professional duty…
- GMCNMCHCPC+5 more regulators
Ensuring Clinical Competence and Patient Safety for Healthcare Professionals
Clinical competence and patient safety are inseparable. Patients trust healthcare professionals to have the knowledge and skills to care for them safely, to recognise the limits of what they can…
Teamwork, complaints and fitness to practise 4 courses
- GMCNMCHCPC+4 more regulators
Ensuring Teamwork and Collaboration for Healthcare Professionals
Almost all healthcare is delivered by teams. A single patient journey may involve paramedics, emergency staff, surgeons, anaesthetists, nurses, pharmacists, therapists, GPs, social workers and many others, often across several…
- GMCNMCHCPC+5 more regulators
How to Avoid a Complaint or Investigation
Most healthcare professionals will receive a complaint at some point in their career, and many complaints arise not from clinical failure but from poor communication, unmet expectations or perceived lack…
- GMCNMCHCPC+5 more regulators
How to Deal with a Complaint or Investigation
Receiving a complaint or a letter from a regulator is one of the most stressful experiences in a healthcare career. Many professionals feel shocked, anxious or defensive, and some make…
- All UK regulators
Fitness to Practise for Healthcare Professionals
This is the core course of the programme. It sets out how fitness to practise works across the United Kingdom and provides the foundation for the later courses on insight,…
Ways to buy
Start with the minimum relevant learning, then build on it.
Single course
Choose the course that matches the concern. The price is shown on each course card and excludes VAT.
Browse all coursesMulti-buy
Mix any courses in one basket and the saving is applied automatically at checkout.
- 10% off 3 or more courses
- 15% off 5 or more courses
- 20% off 10 or more courses
Concern packs
Save 25%
Ready-made sets for a concern, a role or a team, with the Reflective Practice Workbook included for 12 months.
See the packsFor organisations
Buy course credits for your team, assign courses to staff and track completions in one dashboard.
Team credits
The best single saving applies: pack and multi-buy savings do not combine. Prices exclude VAT.
How HCPC panels weigh insight, remediation and training
HCPC final hearings are run by the HCPTS, and panels follow published practice notes and the HCPC Sanctions policy. Three documents matter most when you are planning remediation.
HCPTS practice note on finding impairment (7 August 2025)
The practice note Finding that Fitness to Practise is 'Impaired' tells panels to judge your fitness to practise as it is now, looking forward rather than back. It says evidence of remediation and reflection is particularly relevant, and that insight is an important factor. It describes insight as being concerned with the future risk of repetition, and states that it is wrong to equate maintaining your innocence with a lack of insight. Panels must decide what insight you have shown and say so in their decision. In practice, a panel asks: is the failing capable of being remedied, has it been remedied, and how likely is it to recur?
HCPC Sanctions policy (revised version in effect from 2 March 2026)
If a panel finds impairment, the Sanctions policy guides its choice between no further action, a caution, conditions of practice, suspension or striking off. The policy aims for decisions that are fair, consistent and transparent, and for a sanction that is enough to protect the public and maintain public confidence. Panels start with the least restrictive option and move up only when it would not be sufficient. Credible remediation, real insight and a low risk of repetition are among the things that can make a less restrictive outcome appropriate; a lack of them pushes the other way. Read the current policy yourself rather than relying on summaries of the older version.
HCPTS practice note on disposal of cases by consent (January 2026)
After a case to answer decision, some cases can be concluded by agreement rather than at a contested hearing. The practice note says the registrant must be willing to admit the substance of the facts and that their fitness to practise is impaired, and it names insight and willingness to address failings as key elements. Any agreed order must be consistent with what a panel would be likely to impose at a full hearing. Remediation evidence prepared early can therefore matter here too.
Across all three documents, training on its own carries limited weight. What counts is training that targets the failing, followed by reflection and evidence that the learning has changed how you work.
What helps at each stage of the HCPC process
The HCPC describes its process in stages. What you can usefully do, and when, changes as a case moves through them. The hearing timeline planner helps you set dates for each step.
Concern received and threshold assessment
The HCPC first decides whether the concern is something it can deal with and whether its threshold criteria are met. If it proceeds, it sends you the allegation and the information gathered, and you have 28 days to send your observations. This is your first chance to show insight. Starting a targeted course such as Module on Insight or How to Deal with a Complaint or Investigation now lets you explain, honestly, what you have already done. Take advice before you send anything.
Investigation and the Investigating Committee Panel
An Investigating Committee Panel reviews the evidence and your response, then decides whether there is a case to answer. Completed learning that matches the allegation, a short reflective account and early evidence of changed practice all belong here. The concern-specific courses in the table above, plus Module on Remediation, fit this stage.
Interim orders
The HCPC can apply for an interim order at any stage to suspend you or impose conditions while the case is open. Interim order panels assess risk now, not the merits of the allegation. Evidence that you have started relevant learning, accepted supervision or changed your working arrangements can help show how risk is being managed. If conditions are imposed, keep a record of how you comply with each one.
HCPTS hearing
At the final hearing, a panel decides the facts, whether your fitness to practise is impaired and, if so, what sanction applies. This is where a complete evidence pack matters most: certificates, reflection, testimonials and proof of changed practice. Preventing a Repeat of a Mistake or Misconduct and Rebuilding Trust help you address risk of repetition and public confidence, the two questions panels return to most often.
Review hearings
Conditions of practice and suspension orders are reviewed before they expire. The reviewing panel usually wants to see what you have done since the original hearing, so plan further learning and fresh reflection rather than resubmitting the same pack. Use the remediation pathway to plan the period between hearings.
Building your HCPC remediation evidence pack
A certificate shows that you completed learning. A panel needs to see what the learning changed. A balanced pack for an HCPC case usually contains:
- Certificates of completion for courses that match the allegation, with dates showing when you started and finished.
- Reflective accounts in your own words for each course or incident: what happened, its effect on service users, colleagues and public trust, what you have learnt and what you now do differently. The reflective statement builder gives you HCPC-focused prompts and keeps the words yours.
- Testimonials from managers, supervisors and colleagues who know about the concern and have seen your current practice. The testimonial request generator helps you ask for specific, useful testimonials.
- Evidence of changed practice, such as supervision notes, audits of your records, revised checklists, feedback from service users or a personal development plan agreed with your employer.
- A risk-of-repetition summary setting out the safeguards you have put in place and how you will keep them going.
Order the pack so a panel can follow it: allegation, learning, reflection, change, safeguards. Before you finalise it, run the remediation readiness check to spot gaps. It is a self-assessment and does not predict any outcome.
Choosing the minimum relevant learning first
More certificates do not mean more insight. A panel reading ten unrelated certificates may conclude that you have not identified the real problem. Choose the course or courses that address the specific failing first, complete them properly and reflect on each one. Then build outward: an insight or reflection module, a course on risk of repetition, and one of the HCPC-specific standards courses if your concern touches several standards.
If one course covers your concern, buy it on its own. If your case involves several standards, for example a boundary concern with a record-keeping element, the multi-course offer shown on this page lets you choose any ten courses from the full catalogue in one purchase. You can also put together a set on the bulk buy offer page. Whatever you choose, pace the learning so each certificate is followed by a reflective account; a panel will notice if everything was finished in a single week just before a hearing.
What our courses can and cannot do
Healthcare Practise UK is an independent education provider. We are not affiliated with the HCPC or the HCPTS, and neither body has reviewed or approved our courses. Completing a course does not close a case, prevent an interim order or decide the outcome of a hearing; panels decide each case on its own facts.
Our courses and tools support learning, reflection and organised evidence. They are not legal advice. If you are facing an HCPC investigation or hearing, take advice from your professional body, your union or a solicitor who handles regulatory cases before you submit anything to the HCPC.
Free tools to plan your remediation
They run in your browser, store nothing on our servers and print to PDF.
Remediation pathway
All the tools in one guided flow: readiness check, course bundle, reflection, testimonials, timeline and an evidence portfolio you can save as a PDF.
Remediation readiness check
A self-assessment of your insight, remediation, reflection, testimonials, CPD and risk of repetition, with the gaps to work on.
Reflective statement builder
Regulator-specific prompts that help you structure a reflective statement in your own words.
Testimonial request letter
A clear, honest letter asking a colleague or manager for a testimonial that covers what panels look for.
CPD and revalidation tracker
Log CPD against your regulator's cycle and see what is still to do before renewal or revalidation.
Hearing timeline planner
Work back from a key date to a realistic plan for courses, reflection and testimonials, with a calendar file.
Which course do I need?
Four quick questions that point you to the courses that match your regulator and situation.
Frequently asked questions
Does the HCPC approve remediation courses?
No. The HCPC does not approve or recommend particular remediation or CPD courses, and our courses are independent. What matters to a panel is whether the learning addresses your specific failing and whether you can show how it has changed your practice.
Should I start a course before the Investigating Committee Panel meets?
Usually, yes. Starting targeted learning early lets you describe concrete steps in your observations and gives the Investigating Committee Panel evidence of insight. Take advice on what to include before you send your response.
Can I work on remediation if I deny the allegation?
Yes. The HCPTS practice note on finding impairment says it is wrong to treat maintaining your innocence as a lack of insight. You can still take relevant learning and reflect on the standards involved and the impact such a concern has on trust, without admitting facts you dispute. Your adviser can help you word this.
Will completing courses stop an interim order?
Not on its own. Interim order panels look at current risk. Evidence of relevant learning, supervision or changes to your working arrangements can form part of how you show the risk is being managed, but the panel makes its own decision.
Which course should a paramedic take after a clinical concern?
Start with Clinical Competence and Patient Safety, then add Preventing a Repeat of a Mistake or Misconduct. If the incident involved telling the patient or family what went wrong, Duty of Candour is also relevant. Match your choice to the wording of the allegation.
How many courses do I need for an HCPTS hearing?
There is no set number. One or two well-chosen courses with strong reflection and evidence of change are more persuasive than many unrelated certificates. Build from the core concern outward, using the course list on this page.
What is disposal by consent?
After a case to answer decision, the HCPC can agree with a registrant to conclude a case with an order such as conditions or suspension, without a contested hearing. You must accept the substance of the facts and impairment, and insight and willingness to address your failings are key factors in whether a panel agrees.
Can I also use these certificates for my CPD profile?
Yes. Learning completed for remediation can also count as CPD if it is relevant to your practice. Our HCPC guide explains the CPD standards and audit.
Not sure where to start?
Tell us your regulator and the concern. The pathway shows the courses that fit, helps you write your reflection and puts your evidence in order. It is free and nothing leaves your browser.