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HCPC remediation courses

HCPC remediation courses for health and care professionals

Targeted online courses, reflection tools and evidence guidance for HCPC registrants facing a concern, investigation or HCPTS hearing.

Doctor, nurse, physiotherapist and pharmacist talking together in a UK hospital corridor

HCPC remediation courses: who this page is for

These HCPC remediation courses are for paramedics, physiotherapists, occupational therapists, radiographers, practitioner psychologists, biomedical scientists and the other registrants of the Health and Care Professions Council who are dealing with a concern about their practice. You may have had a letter from the HCPC, been told about an employer investigation that could lead to a referral, or have a hearing listed with the Health and Care Professions Tribunal Service (HCPTS). This page helps you decide which of our 23 online courses match your concern, how HCPC panels look at training and remediation, and what evidence to keep alongside your certificates.

The right learning is targeted, not bulky. A panel wants to see that you understand what went wrong, that you have addressed it, and that the risk of it happening again is low. Courses can support each of those steps, but they work best as part of a wider plan that includes reflection in your own words and evidence that your practice has changed.

If you want the background first, our HCPC regulator guide covers the standards of conduct, performance and ethics, the CPD standards and the audit process. This page does not repeat that material. It focuses on choosing courses for a live concern and using them well.

Which HCPC course fits your concern

Start with the concern as the HCPC has framed it in the allegation or in its letter to you, not with the label you would give it yourself. Pick the course that addresses the specific failing, then add one that builds insight or reduces the risk of repetition. The table gives starting points; the full course list grouped by concern follows on this page.

Concern raised with the HCPCCourses that fit
Dishonesty: false records, timesheets, CV or claims, fraudProbity for Healthcare Professionals, Financial Integrity, Rebuilding Trust, Module on Insight
Clinical errors, missed deterioration, unsafe assessment or lack of competenceClinical Competence and Patient Safety, Duty of Candour, Preventing a Repeat of a Mistake or Misconduct, Module on Remediation
Poor, late or altered recordsProfessionalism in Documentation, Module on Reflection, Preventing a Repeat of a Mistake or Misconduct
Boundary breaches, inappropriate relationships or messages, social media postsProfessional Boundaries for Clinicians, Professionalism and Boundaries in Social Media, Professionalism and Professional Standards for HCPC Professionals, Module on Insight
Communication, attitude or a complaint from a service userEffective Communication, Dignity and Non-Discrimination, How to Deal with a Complaint or Investigation
Breach of confidentiality, consent or chaperone concernsConfidentiality in Healthcare Practice, Privacy, Consent and Chaperones, Ethics and Ethical Standards for HCPC Professionals
Discrimination, bullying or behaviour towards colleaguesDignity and Non-Discrimination, Teamwork and Collaboration, Professionalism for Healthcare Professionals
Conviction, caution or conduct outside work that affects trustRebuilding Trust, Professionalism and Professional Standards for HCPC Professionals, Ethics and Ethical Standards for HCPC Professionals, Module on Insight
First referral and you are not sure where to startFitness to Practise for Healthcare Professionals, How to Deal with a Complaint or Investigation, Module on Insight, Module on Remediation

Two HCPC-specific courses, Professionalism and Professional Standards for HCPC Professionals and Ethics and Ethical Standards for HCPC Professionals, map learning directly to the HCPC standards and work for all 15 professions. If your concern involves dishonesty, read our probity and dishonesty remediation page; for practice and skills concerns, see clinical competence remediation. Still unsure? The which course do I need tool asks a few questions and suggests a short list.

HCPC remediation courses by area of concern

Choose the area your concern is about. Every course is online, self-paced and ends with a scored assessment, a written reflection and a certificate of completion.

Insight, reflection and remediation 4 courses

Professionalism, ethics and standards 4 courses

Probity and honesty 2 courses

  • GMCNMCHCPC+5 more regulators

    Probity for Healthcare Professionals

    This course offers practical guidance on probity: the honesty, integrity and ethical conduct expected of healthcare professionals across clinical, academic and financial practice. It is written for doctors, nurses, dentists,…

    2 hours of learning£69 + VAT
  • GMCNMCHCPC+5 more regulators

    Financial Integrity for Healthcare Professionals

    Financial integrity is a core part of professionalism. Patients, employers, commissioners and the public trust healthcare professionals to be honest about the time they work, the fees they charge, the…

    2 hours of learning£69 + VAT

Professional boundaries and social media 2 courses

  • GMCNMCHCPC+5 more regulators

    Professional Boundaries for Clinicians

    Professional boundaries sit at the centre of safe, ethical healthcare. They protect patients from exploitation and harm, protect colleagues from harassment and abuse, and protect clinicians from situations that could…

    2 hours of learning£69 + VAT
  • GMCNMCHCPC+4 more regulators

    Professionalism and Boundaries in Use of Social Media

    Social media is now part of everyday life for healthcare professionals. It is used to learn, share research, build professional networks, promote services, campaign, and stay in touch with friends…

    3 hours of learning£79 + VAT

Communication, dignity and respect 2 courses

Candour, patient safety and clinical competence 2 courses

Teamwork, complaints and fitness to practise 4 courses

Read the HCPC guideStart the free pathway

Ways to buy

Start with the minimum relevant learning, then build on it.

  • Single course

    Choose the course that matches the concern. The price is shown on each course card and excludes VAT.

    Browse all courses
  • Multi-buy

    Mix any courses in one basket and the saving is applied automatically at checkout.

    • 10% off 3 or more courses
    • 15% off 5 or more courses
    • 20% off 10 or more courses
  • Concern packs

    Save 25%

    Ready-made sets for a concern, a role or a team, with the Reflective Practice Workbook included for 12 months.

    See the packs
  • For organisations

    Buy course credits for your team, assign courses to staff and track completions in one dashboard.

    Team credits

The best single saving applies: pack and multi-buy savings do not combine. Prices exclude VAT.

How HCPC panels weigh insight, remediation and training

HCPC final hearings are run by the HCPTS, and panels follow published practice notes and the HCPC Sanctions policy. Three documents matter most when you are planning remediation.

HCPTS practice note on finding impairment (7 August 2025)

The practice note Finding that Fitness to Practise is 'Impaired' tells panels to judge your fitness to practise as it is now, looking forward rather than back. It says evidence of remediation and reflection is particularly relevant, and that insight is an important factor. It describes insight as being concerned with the future risk of repetition, and states that it is wrong to equate maintaining your innocence with a lack of insight. Panels must decide what insight you have shown and say so in their decision. In practice, a panel asks: is the failing capable of being remedied, has it been remedied, and how likely is it to recur?

HCPC Sanctions policy (revised version in effect from 2 March 2026)

If a panel finds impairment, the Sanctions policy guides its choice between no further action, a caution, conditions of practice, suspension or striking off. The policy aims for decisions that are fair, consistent and transparent, and for a sanction that is enough to protect the public and maintain public confidence. Panels start with the least restrictive option and move up only when it would not be sufficient. Credible remediation, real insight and a low risk of repetition are among the things that can make a less restrictive outcome appropriate; a lack of them pushes the other way. Read the current policy yourself rather than relying on summaries of the older version.

HCPTS practice note on disposal of cases by consent (January 2026)

After a case to answer decision, some cases can be concluded by agreement rather than at a contested hearing. The practice note says the registrant must be willing to admit the substance of the facts and that their fitness to practise is impaired, and it names insight and willingness to address failings as key elements. Any agreed order must be consistent with what a panel would be likely to impose at a full hearing. Remediation evidence prepared early can therefore matter here too.

Across all three documents, training on its own carries limited weight. What counts is training that targets the failing, followed by reflection and evidence that the learning has changed how you work.

What helps at each stage of the HCPC process

The HCPC describes its process in stages. What you can usefully do, and when, changes as a case moves through them. The hearing timeline planner helps you set dates for each step.

Concern received and threshold assessment

The HCPC first decides whether the concern is something it can deal with and whether its threshold criteria are met. If it proceeds, it sends you the allegation and the information gathered, and you have 28 days to send your observations. This is your first chance to show insight. Starting a targeted course such as Module on Insight or How to Deal with a Complaint or Investigation now lets you explain, honestly, what you have already done. Take advice before you send anything.

Investigation and the Investigating Committee Panel

An Investigating Committee Panel reviews the evidence and your response, then decides whether there is a case to answer. Completed learning that matches the allegation, a short reflective account and early evidence of changed practice all belong here. The concern-specific courses in the table above, plus Module on Remediation, fit this stage.

Interim orders

The HCPC can apply for an interim order at any stage to suspend you or impose conditions while the case is open. Interim order panels assess risk now, not the merits of the allegation. Evidence that you have started relevant learning, accepted supervision or changed your working arrangements can help show how risk is being managed. If conditions are imposed, keep a record of how you comply with each one.

HCPTS hearing

At the final hearing, a panel decides the facts, whether your fitness to practise is impaired and, if so, what sanction applies. This is where a complete evidence pack matters most: certificates, reflection, testimonials and proof of changed practice. Preventing a Repeat of a Mistake or Misconduct and Rebuilding Trust help you address risk of repetition and public confidence, the two questions panels return to most often.

Review hearings

Conditions of practice and suspension orders are reviewed before they expire. The reviewing panel usually wants to see what you have done since the original hearing, so plan further learning and fresh reflection rather than resubmitting the same pack. Use the remediation pathway to plan the period between hearings.

Building your HCPC remediation evidence pack

A certificate shows that you completed learning. A panel needs to see what the learning changed. A balanced pack for an HCPC case usually contains:

  • Certificates of completion for courses that match the allegation, with dates showing when you started and finished.
  • Reflective accounts in your own words for each course or incident: what happened, its effect on service users, colleagues and public trust, what you have learnt and what you now do differently. The reflective statement builder gives you HCPC-focused prompts and keeps the words yours.
  • Testimonials from managers, supervisors and colleagues who know about the concern and have seen your current practice. The testimonial request generator helps you ask for specific, useful testimonials.
  • Evidence of changed practice, such as supervision notes, audits of your records, revised checklists, feedback from service users or a personal development plan agreed with your employer.
  • A risk-of-repetition summary setting out the safeguards you have put in place and how you will keep them going.

Order the pack so a panel can follow it: allegation, learning, reflection, change, safeguards. Before you finalise it, run the remediation readiness check to spot gaps. It is a self-assessment and does not predict any outcome.

Choosing the minimum relevant learning first

More certificates do not mean more insight. A panel reading ten unrelated certificates may conclude that you have not identified the real problem. Choose the course or courses that address the specific failing first, complete them properly and reflect on each one. Then build outward: an insight or reflection module, a course on risk of repetition, and one of the HCPC-specific standards courses if your concern touches several standards.

If one course covers your concern, buy it on its own. If your case involves several standards, for example a boundary concern with a record-keeping element, the multi-course offer shown on this page lets you choose any ten courses from the full catalogue in one purchase. You can also put together a set on the bulk buy offer page. Whatever you choose, pace the learning so each certificate is followed by a reflective account; a panel will notice if everything was finished in a single week just before a hearing.

What our courses can and cannot do

Healthcare Practise UK is an independent education provider. We are not affiliated with the HCPC or the HCPTS, and neither body has reviewed or approved our courses. Completing a course does not close a case, prevent an interim order or decide the outcome of a hearing; panels decide each case on its own facts.

Our courses and tools support learning, reflection and organised evidence. They are not legal advice. If you are facing an HCPC investigation or hearing, take advice from your professional body, your union or a solicitor who handles regulatory cases before you submit anything to the HCPC.

Free tools to plan your remediation

They run in your browser, store nothing on our servers and print to PDF.

  • Remediation pathway

    All the tools in one guided flow: readiness check, course bundle, reflection, testimonials, timeline and an evidence portfolio you can save as a PDF.

  • Remediation readiness check

    A self-assessment of your insight, remediation, reflection, testimonials, CPD and risk of repetition, with the gaps to work on.

  • Reflective statement builder

    Regulator-specific prompts that help you structure a reflective statement in your own words.

  • Testimonial request letter

    A clear, honest letter asking a colleague or manager for a testimonial that covers what panels look for.

  • CPD and revalidation tracker

    Log CPD against your regulator's cycle and see what is still to do before renewal or revalidation.

  • Hearing timeline planner

    Work back from a key date to a realistic plan for courses, reflection and testimonials, with a calendar file.

  • Which course do I need?

    Four quick questions that point you to the courses that match your regulator and situation.

Frequently asked questions

Does the HCPC approve remediation courses?

No. The HCPC does not approve or recommend particular remediation or CPD courses, and our courses are independent. What matters to a panel is whether the learning addresses your specific failing and whether you can show how it has changed your practice.

Should I start a course before the Investigating Committee Panel meets?

Usually, yes. Starting targeted learning early lets you describe concrete steps in your observations and gives the Investigating Committee Panel evidence of insight. Take advice on what to include before you send your response.

Can I work on remediation if I deny the allegation?

Yes. The HCPTS practice note on finding impairment says it is wrong to treat maintaining your innocence as a lack of insight. You can still take relevant learning and reflect on the standards involved and the impact such a concern has on trust, without admitting facts you dispute. Your adviser can help you word this.

Will completing courses stop an interim order?

Not on its own. Interim order panels look at current risk. Evidence of relevant learning, supervision or changes to your working arrangements can form part of how you show the risk is being managed, but the panel makes its own decision.

Which course should a paramedic take after a clinical concern?

Start with Clinical Competence and Patient Safety, then add Preventing a Repeat of a Mistake or Misconduct. If the incident involved telling the patient or family what went wrong, Duty of Candour is also relevant. Match your choice to the wording of the allegation.

How many courses do I need for an HCPTS hearing?

There is no set number. One or two well-chosen courses with strong reflection and evidence of change are more persuasive than many unrelated certificates. Build from the core concern outward, using the course list on this page.

What is disposal by consent?

After a case to answer decision, the HCPC can agree with a registrant to conclude a case with an order such as conditions or suspension, without a contested hearing. You must accept the substance of the facts and impairment, and insight and willingness to address your failings are key factors in whether a panel agrees.

Can I also use these certificates for my CPD profile?

Yes. Learning completed for remediation can also count as CPD if it is relevant to your practice. Our HCPC guide explains the CPD standards and audit.

Not sure where to start?

Tell us your regulator and the concern. The pathway shows the courses that fit, helps you write your reflection and puts your evidence in order. It is free and nothing leaves your browser.