SWE remediation courses
Courses for social workers facing a Social Work England investigation
Choose the learning that fits your concern, and turn it into evidence of insight and changed practice that Social Work England's decision makers can weigh.

Social worker investigation courses: what this page covers
If Social Work England has written to you about a concern, these social worker investigation courses help you do the learning that case examiners and adjudicators look for: work that shows you understand what went wrong, have changed your practice and are unlikely to repeat it. The page is for social workers registered in England at any stage, from a first letter about a concern to a review of a conditions of practice or suspension order.
It covers four things: which courses fit which kind of concern, how Social Work England's decision makers weigh insight and training, what helps at each stage of the process, and how to turn completed courses into evidence. For the professional standards, CPD rules and renewal dates, see our Social Work England guide; this page does not repeat them.
A short note on the other UK nations: social workers in Scotland are regulated by the Scottish Social Services Council (SSSC), in Wales by Social Care Wales and in Northern Ireland by the Northern Ireland Social Care Council (NISCC). Each has its own codes and fitness to practise process. Our two social work courses are written around Social Work England's standards, so if you are registered elsewhere, check the content against your own regulator's code before you rely on it.
Which course fits your concern
Start from what the concern is actually about, not from the most serious-sounding course title. The table matches common Social Work England concerns to two to four courses each. If your case touches more than one row, pick from each row rather than taking everything.
Two of the courses are written specifically for social workers in England and walk through Social Work England's six professional standards. Most of the others are written for registered health and care professionals in general, so their examples talk about patients and clinical settings. The principles carry across, but your reflection should translate them into your own work with children, adults, families and carers. Not sure where your concern sits? The which course do I need tool asks a few questions and suggests a starting point. The full course list grouped by concern follows below.
Social Work England remediation courses by area of concern
Choose the area your concern is about. Every course is online, self-paced and ends with a scored assessment, a written reflection and a certificate of completion.
Insight, reflection and remediation 4 courses
- All UK regulators
Module on Insight for Healthcare Professionals
This module explores insight: the self-awareness that lets healthcare professionals understand their actions, recognise their impact and learn from experience. It covers what insight is and why it matters, when…
- GMCNMCHCPC+5 more regulators
Reflection for Healthcare Professionals
This CPD module helps healthcare professionals in the UK understand and strengthen reflective practice. It explains what reflection is and why it matters, the UK regulatory context, structured models of…
- GMCNMCHCPC+2 more regulators
Remediation for Healthcare Professionals
This CPD module helps healthcare professionals in the UK understand and undertake effective remediation. It explains what remediation is and why it matters, the UK regulatory and employer context, the…
- GMCNMCHCPC+5 more regulators
How to Ensure a Similar Mistake or Misconduct Will Not Be Repeated in Future
Almost every professional who has made a mistake or faced a concern sincerely intends it never to happen again. Yet regulators, employers and patients cannot rely on intentions alone, and…
Professionalism, ethics and standards 4 courses
- SWE
Professionalism and the Professional Standards for Social Workers
This CPD course helps social workers in England understand and apply professionalism and the professional standards set by Social Work England. It covers the meaning of professionalism in social work,…
- SWE
Ethics and Ethical Standards for Social Workers
This CPD course helps social workers in England understand and apply the ethical values and standards that guide their practice. It covers the core ethical values of social work, the…
- GMCNMCHCPC+5 more regulators
Professionalism for Healthcare Professionals
This course supports healthcare practitioners in taking an honest look at their professional conduct. It is especially useful for practitioners registered with the GMC, NMC, GDC, HCPC, GPhC and other…
- GMCNMCHCPC
Rebuilding Trust of Patients, Public, and Healthcare Regulators
This course supports doctors, dentists, nurses and all healthcare professionals in the UK to rebuild and sustain trust, particularly after a complaint or investigation. It works through practical strategies, such…
Probity and honesty 2 courses
- GMCNMCHCPC+5 more regulators
Probity for Healthcare Professionals
This course offers practical guidance on probity: the honesty, integrity and ethical conduct expected of healthcare professionals across clinical, academic and financial practice. It is written for doctors, nurses, dentists,…
- GMCNMCHCPC+5 more regulators
Financial Integrity for Healthcare Professionals
Financial integrity is a core part of professionalism. Patients, employers, commissioners and the public trust healthcare professionals to be honest about the time they work, the fees they charge, the…
Professional boundaries and social media 2 courses
- GMCNMCHCPC+5 more regulators
Professional Boundaries for Clinicians
Professional boundaries sit at the centre of safe, ethical healthcare. They protect patients from exploitation and harm, protect colleagues from harassment and abuse, and protect clinicians from situations that could…
- GMCNMCHCPC+4 more regulators
Professionalism and Boundaries in Use of Social Media
Social media is now part of everyday life for healthcare professionals. It is used to learn, share research, build professional networks, promote services, campaign, and stay in touch with friends…
Communication, dignity and respect 2 courses
- GMCNMCHCPC+5 more regulators
Ensuring Effective Communication as Healthcare Professionals
Communication is the skill healthcare professionals use most often and the one patients judge most directly. It shapes whether patients understand their condition, whether they feel able to raise concerns,…
- GMCNMCHCPC+5 more regulators
Ensuring Dignity and Non-Discrimination as Healthcare Professionals
Every patient has the right to be treated with dignity and without discrimination. These rights are set out in the Equality Act 2010, the Human Rights Act 1998, the NHS…
Records, consent and confidentiality 3 courses
- GMCNMCHCPC+5 more regulators
Professionalism in Documentation for Healthcare Professionals
Records are how care is communicated between professionals, how decisions are explained, and how care is judged later by patients, employers, regulators and courts. Most healthcare professionals write records every…
- GMCNMCHCPC+5 more regulators
Ensuring Confidentiality in Healthcare Practice
Confidentiality is a cornerstone of healthcare. Patients share intimate information on the understanding that it will be protected, and that trust allows them to seek care openly.
- GMCNMCHCPC+5 more regulators
Privacy, Consent, and Chaperone in Healthcare Practice
This course gives healthcare professionals the knowledge and skills to respect patient privacy, obtain valid consent and use chaperones well. It covers the regulatory, ethical and practical sides of these…
Candour, safe practice and competence 2 courses
- GMCNMCHCPC+5 more regulators
Duty of Candour in Healthcare Practice
This course helps healthcare professionals understand when and how to be open, honest and transparent with patients when something has gone wrong in their care. It explains the professional duty…
- GMCNMCHCPC+5 more regulators
Ensuring Clinical Competence and Patient Safety for Healthcare Professionals
Clinical competence and patient safety are inseparable. Patients trust healthcare professionals to have the knowledge and skills to care for them safely, to recognise the limits of what they can…
Teamwork, complaints and fitness to practise 4 courses
- GMCNMCHCPC+4 more regulators
Ensuring Teamwork and Collaboration for Healthcare Professionals
Almost all healthcare is delivered by teams. A single patient journey may involve paramedics, emergency staff, surgeons, anaesthetists, nurses, pharmacists, therapists, GPs, social workers and many others, often across several…
- GMCNMCHCPC+5 more regulators
How to Avoid a Complaint or Investigation
Most healthcare professionals will receive a complaint at some point in their career, and many complaints arise not from clinical failure but from poor communication, unmet expectations or perceived lack…
- GMCNMCHCPC+5 more regulators
How to Deal with a Complaint or Investigation
Receiving a complaint or a letter from a regulator is one of the most stressful experiences in a healthcare career. Many professionals feel shocked, anxious or defensive, and some make…
- All UK regulators
Fitness to Practise for Healthcare Professionals
This is the core course of the programme. It sets out how fitness to practise works across the United Kingdom and provides the foundation for the later courses on insight,…
Ways to buy
Start with the minimum relevant learning, then build on it.
Single course
Choose the course that matches the concern. The price is shown on each course card and excludes VAT.
Browse all coursesMulti-buy
Mix any courses in one basket and the saving is applied automatically at checkout.
- 10% off 3 or more courses
- 15% off 5 or more courses
- 20% off 10 or more courses
Concern packs
Save 25%
Ready-made sets for a concern, a role or a team, with the Reflective Practice Workbook included for 12 months.
See the packsFor organisations
Buy course credits for your team, assign courses to staff and track completions in one dashboard.
Team credits
The best single saving applies: pack and multi-buy savings do not combine. Prices exclude VAT.
How Social Work England weighs remediation and training
Social Work England's decisions are made by two groups. Case examiners review the investigation and decide whether there is a realistic prospect of proving the concerns and of finding your fitness to practise impaired. Adjudicators sit on hearing panels and also decide interim orders. Both use published guidance, and two documents matter most if you are planning remediation:
- Case examiner guidance (last updated December 2022). It explains how case examiners assess insight, remediation, the risk of repetition and testimonials.
- Impairment and sanctions guidance (last updated April 2026). It explains how decision makers approach impairment and choose an outcome.
Read together, they make several practical points.
Insight comes first
The case examiner guidance describes insight as correctly recognising and fully acknowledging what went wrong, and warns that simply asserting it is unlikely to be enough. Insight carries less weight if it appears only after others have reached conclusions for you. So write your reflection in your own words, early, and explain the impact on the people who use services, on colleagues and on public confidence in social work.
Remediation needs objective evidence
Both documents say remediation is best shown by objective evidence. They name the successful completion of education or training courses alongside satisfactory appraisals and positive feedback on your practice. The earlier remediation takes place, the more weight it carries. A certificate is one piece of that evidence; it does not stand in for the rest.
Risk of repetition is the real question
Decision makers ask whether the conduct could happen again, now or in the future. That risk is likely to be higher where insight is lacking or remediation is incomplete. Learning that ends in a concrete plan, such as a new recording routine, supervision arrangements or a change in how you manage contact with families, answers that question better than learning that ends at the certificate.
Some concerns are harder to remediate
Concerns about character, such as dishonesty, are treated as harder to put right than gaps in knowledge or skill, because training cannot directly show a change in values. If your case involves honesty, read our probity and dishonesty guide before choosing courses, and expect reflection and references to carry as much weight as the learning itself.
What helps at each stage of a Social Work England case
Social Work England uses its own names for each step. What helps depends on where you are.
A concern is received
Social Work England first checks whether the concern is something it should investigate, using its triage guidance. Many concerns close here. If you are told a concern is being looked at, take advice before you reply, keep copies of everything and start a private record of what happened while your memory is fresh. The How to Deal with a Complaint or Investigation course explains how regulatory processes work and how to look after yourself through one.
Investigation
Investigators gather evidence from you, your employer and others, and you have a chance to respond. This is the best time to start remediation, because the guidance gives more weight to learning done early. Pick the minimum relevant courses from the table above, then use the Module on Insight and Module on Reflection to shape what you write.
Interim orders
If there may be a risk to the public while the case is open, adjudicators can impose an interim order that restricts your practice or stops you practising. Interim orders are reviewed every six months, and you can ask for an early review if there is new information. Evidence of completed learning and changed practice is relevant at those reviews.
Case examiners
After the investigation, case examiners decide whether there is a realistic prospect of proving the concerns and of a finding of impairment, and whether a hearing is in the public interest. They can close the case, refer it to a hearing, or propose an outcome you can accept without a hearing (accepted disposal). To accept, you must agree that your fitness to practise is impaired and accept the proposed sanction. Your insight and remediation evidence is often what makes this route possible, so submit it before the case examiners meet. The Preventing a Repeat of a Mistake or Misconduct course helps you set out why repetition is unlikely.
Hearing
If the case is contested or very serious, or you do not accept a proposed outcome, adjudicators decide it at a hearing. Organise your bundle well ahead: certificates, reflections, testimonials and evidence of changed practice. The hearing timeline planner helps you work back from the hearing date.
After a decision
If you receive a conditions of practice or suspension order, a case review officer becomes your main contact and sets deadlines for evidence. The order is reviewed shortly before it expires, and the reviewers decide whether the concerns have been addressed. Keep a running log of learning, supervision and practice changes through the whole order rather than gathering it at the end. The Module on Remediation course shows how to build and evidence a remediation plan over time.
Building your evidence pack
Case examiners and adjudicators read paper, so what you hand in matters as much as what you did. A clear evidence pack usually has five parts:
- Certificates of completion for each course, with the date. Put the courses that address the concern first.
- Reflective accounts in your own words for each piece of learning: what you learned, how it relates to the concern, what you now do differently, and the effect your actions had on the people involved. The reflective statement builder gives you prompts and a structure; the words stay yours.
- Testimonials from people who know your practice or character, such as a manager, supervisor or practice educator. The case examiner guidance says these help most when the author knows about the concerns and explains their relationship to you. The testimonial request generator drafts a request that asks for exactly that.
- Evidence of changed practice, such as supervision notes, audits of your own records, appraisals or feedback from colleagues. Leave out anything that could identify people who use services.
- A short covering summary that links each item to the concern it answers.
The remediation readiness check shows which of these you already hold and where the gaps are, and the remediation pathway takes you through the whole process and produces a printable evidence portfolio.
Choosing courses: start small, then build
More courses do not mean more insight. A decision maker reading ten certificates with thin reflection may be less persuaded than one reading three relevant courses with honest, specific reflection and evidence that practice has changed. A sensible order is:
- Take the one or two courses that match the concern most closely, using the table above.
- Add the Module on Insight or the Module on Reflection if you find it hard to put what went wrong into words.
- Write and share your reflections, ideally discussing them in supervision.
- Only then add broader courses, such as professionalism or rebuilding trust, if there is a real gap they address.
A single course suits a narrow concern, for example one recording issue. Where the concern spans several areas, or your representative advises a fuller programme, the multi-course offer shown on this page lets you choose any ten courses together. Ready-made combinations for common concerns are on the bulk buy offer page, and every course is listed in the full course catalogue.
What these courses can and cannot do
Healthcare Practise UK is an independent online course provider. We are not affiliated with Social Work England, the SSSC, Social Care Wales or NISCC, and none of them has approved or endorsed these courses. Completing a course cannot promise any outcome: case examiners and adjudicators decide each case on its own facts, and the weight they give training depends on how relevant it is and on the insight and changed practice that go with it.
Nothing on this page is legal advice. If you are under investigation, talk to your trade union, professional association or a solicitor before responding to Social Work England, and ask them which learning makes sense for your case. Look after yourself too: these processes can take many months, and support from a trusted supervisor, colleague or your employer's wellbeing service can make a real difference.
Free tools to plan your remediation
They run in your browser, store nothing on our servers and print to PDF.
Remediation pathway
All the tools in one guided flow: readiness check, course bundle, reflection, testimonials, timeline and an evidence portfolio you can save as a PDF.
Remediation readiness check
A self-assessment of your insight, remediation, reflection, testimonials, CPD and risk of repetition, with the gaps to work on.
Reflective statement builder
Regulator-specific prompts that help you structure a reflective statement in your own words.
Testimonial request letter
A clear, honest letter asking a colleague or manager for a testimonial that covers what panels look for.
CPD and revalidation tracker
Log CPD against your regulator's cycle and see what is still to do before renewal or revalidation.
Hearing timeline planner
Work back from a key date to a realistic plan for courses, reflection and testimonials, with a calendar file.
Which course do I need?
Four quick questions that point you to the courses that match your regulator and situation.
Frequently asked questions
Do I have to do a course if Social Work England is investigating me?
No. Nothing requires you to take a course during an investigation. But Social Work England's guidance says remediation is best shown by objective evidence, including completed training, and that earlier remediation carries more weight. Courses that match the concern, with your own reflection, are one practical way to provide that evidence.
Will Social Work England accept certificates from an online course?
Case examiners and adjudicators decide how much weight to give any evidence. A certificate shows you completed the learning; its value depends on how closely the course matches the concern and on what your reflection shows you took from it. Social Work England does not approve or endorse particular course providers, including us.
How many courses should I take?
Start with the one or two that match your concern most closely, then add more only if there is a real gap. A few relevant courses with specific reflection usually say more than a long list of certificates. Your union, professional association or solicitor can advise on what suits your case.
What is accepted disposal?
It is a way of concluding a case without a public hearing. Case examiners propose an outcome, such as advice, a warning or conditions of practice, and you can accept it. To do so you must accept that your fitness to practise is impaired and agree to the proposed sanction. If you do not accept, the case goes to a hearing.
When should I start remediation?
As soon as you have taken advice. Social Work England's guidance says remediation carries more weight the earlier it takes place, and evidence ready before the case examiners consider your case can inform their decision.
Can a course help if the concern is about dishonesty?
It can help you understand probity and show reflection, but the guidance treats concerns about character, such as dishonesty, as harder to remediate than gaps in knowledge or skill. Expect honest reflection, testimonials and a record of trustworthy practice to matter as much as the course itself.
I am a social worker in Scotland, Wales or Northern Ireland. Are these courses for me?
You are regulated by the SSSC, Social Care Wales or NISCC, each with its own codes and processes. Our two social work courses follow Social Work England's standards, and the others are written for health and care professionals generally. Check the content against your own regulator's code before relying on it, and take advice on what your regulator expects.
Can these courses also count towards my CPD?
Courses can be recorded as CPD with Social Work England if you reflect on them properly. The CPD rules are set out in our Social Work England guide.
Not sure where to start?
Tell us your regulator and the concern. The pathway shows the courses that fit, helps you write your reflection and puts your evidence in order. It is free and nothing leaves your browser.