Course · about 3 hours · Social Work England
Professionalism and the Professional Standards for Social Workers
The six professional standards, applied to the work you actually do: assessments and records, multi-agency meetings, caseload pressure, social media, agency roles and renewal.
- 3 hours of learning
- Online, self-paced
- Certificate of completion
Who this course is for
- Social workers registered with Social Work England
- Newly qualified social workers and their practice supervisors
- Agency, locum and independent social workers
- Practice educators and team managers
- Social workers responding to a concern
What the course covers
- Introduction
- 1.1 What Professionalism Means in Social Work
- 1.2 Why Professionalism Matters
- 1.3 Social Work England and the Professional Standards
- 1.4 Registration, the Protected Title and Your Career Pathway
- 1.5 Pause and Reflect
- The Social Work England Professional Standards
- 2.1 Standard 1: Promote Rights, Strengths and Wellbeing
- 2.2 Standard 2: Establish and Maintain Trust and Confidence
- 2.3 Standard 3: Be Accountable for Practice and Decisions
- 2.4 Standard 4: Maintain Continuing Professional Development
- 2.5 Standard 5: Act Safely, Respectfully and with Integrity
- 2.6 Standard 6: Promote Ethical Practice and Report Concerns
- 2.7 Applying the Standards Together: A Practice Walkthrough
- 2.8 Pause and Reflect
- Professionalism in Practice
- 3.1 Communication and Relationship-Based Practice
- 3.2 Accountability, Judgement and Record-Keeping
- 3.3 Working in Partnership and Multi-Agency Practice
- 3.4 Digital Professionalism and Social Media
- 3.5 Professional Curiosity and Analytical Thinking
- 3.6 Professionalism in Agency, Locum and Independent Practice
- 3.7 Pause and Reflect
- Challenges to Professionalism
- 4.1 Power, Authority and Their Responsible Use
- 4.2 High Caseloads, Pressure and Wellbeing
- 4.3 Managing Conflict and Difficult Situations
- 4.4 Maintaining Boundaries and Managing Conflicts of Interest
- 4.5 Personal Safety, Lone Working and Hostility
- 4.6 Professional Conduct Outside Work
- 4.7 Pause and Reflect
- Breaches of Professional Standards and Consequences
- 5.1 Common Breaches in Social Work
- 5.2 How Concerns Are Raised and Investigated
- 5.3 Possible Outcomes
- 5.4 The Impact of Breaches
- 5.5 What to Do If a Concern Is Raised About You
- 5.6 Pause and Reflect
- Reflection, Insight, and Remediation
- 6.1 Self-Awareness as the Foundation of Professionalism
- 6.2 Reflective Practice and Supervision
- 6.3 Demonstrating Insight When Standards Are Questioned
- 6.4 Remediation and Strengthening Practice
- 6.5 Rebuilding Trust and Sustaining Professional Growth
- 6.6 Leadership, Practice Education and Professional Identity
- 6.7 Pause and Reflect
- Conclusion and Key Takeaways
- Conclusion and Key Takeaways
- References and Quick Reference
- References and Further Reading
- Quick-Reference Guide
- Reflection
- Your reflective account
A social work professional standards course for day-to-day practice
This social work professional standards course shows what Social Work England's six standards look like in ordinary practice. Where our ethics course explores values and dilemmas, this one stays close to the work: registering and renewing, recording CPD, writing analytical and defensible records, working with other agencies, managing caseloads and hostile situations, behaving professionally online and outside work, working as an agency or locum social worker, and supporting other people's learning.
It is designed to take approximately 3 hours, including the reading, a "pause and reflect" exercise in each section, a practice walkthrough that applies all six standards to one piece of work, a written reflective account and a 15-question assessment. It is for every registered social worker in England, from newly qualified practitioners to practice educators, and for those responding to a concern. Social workers elsewhere in the UK will find it relevant, but their regulators' codes and rules differ.
You study it on our course portal at your own pace. Healthcare Practise UK is an independent provider. We are not affiliated with any UK regulator or the NHS, and no regulator has reviewed this course. Browse related titles in the course catalogue.
The six standards and where the course covers them
Social Work England's professional standards are threshold standards: they set out what a social worker must know, understand and be able to do to practise safely. Module 2 explains each one in practical terms, with a case for each.
| Professional standard | What the course focuses on |
|---|---|
| 1. Promote the rights, strengths and wellbeing of people, families and communities | Strengths-based assessment that does not ignore risk; advocacy, interpreters and practical help |
| 2. Establish and maintain the trust and confidence of people | Explaining your role and the limits of confidentiality; honesty when the news is unwelcome |
| 3. Be accountable for the quality of your practice and decisions | Evidence-based, proportionate decisions; recording your own professional view when you disagree with a manager |
| 4. Maintain continuing professional development | Using feedback and supervision; recording learning and reflection through the year |
| 5. Act safely, respectfully and with professional integrity | Gifts, conflicts of interest, boundaries in person and online, never falsifying records, conduct outside work |
| 6. Promote ethical practice and report concerns | Challenging discrimination, reporting unsafe practice, telling the regulator about convictions and cautions |
The standard titles above are summarised from the course; Social Work England's own wording and its supporting statements are on the regulator's site and take precedence. A walkthrough then applies all six standards to a child protection report, showing how to use them as a checklist before submitting important work. For CPD rules and fitness to practise concepts, see our Social Work England page.
Professionalism in practice: what the cases cover
Modules 3 and 4 turn the standards into habits, using short cases you will recognise:
- Plain-English letters. A father did not understand a letter full of "section 47" and "CIN plan" and was too embarrassed to ask.
- Analysis, not description. A practice supervisor helps a newly qualified worker say what the family history means for the child.
- Escalation. A health visitor and a social worker disagree about a baby's weight loss; the local escalation procedure turns it into a decision within days.
- Digital boundaries. A mother on the caseload sends a friend request to a personal account, and the worker discovers her profile shows her employer and neighbourhood.
- Professional curiosity. An explanation for a toddler's bruises is tested properly rather than accepted at face value.
- Agency work. An agency social worker leaves every case with an up-to-date record and a planned handover. The course also covers the national rules for local authorities engaging agency child and family social workers.
Module 4 covers the pressures that test professionalism: power and authority, high caseloads and wellbeing, conflict, conflicts of interest, personal safety and lone working, and conduct outside work. At the end you write a reflective account on what you learned, the standard you will focus on and how, and what you will record as CPD and with whom you will hold your peer reflection. The 15-question assessment has a pass mark of 12 (80%), after which you receive a certificate of completion from Healthcare Practise UK.
Registration, renewal and recording this course
Social Work England's registration year runs from 1 December to 30 November, and renewal takes place between 1 September and 30 November. To renew, you must have recorded at least two different pieces of CPD on your online account for the year, with at least one including a peer reflection. The 2026 deadline is 11:59pm on 30 November. After renewal, the regulator reviews a sample of up to 3% of CPD records, and clear breaches can lead to removal from the register.
Module 1 covers the register, the protected title, annotations for Approved Mental Health Professionals and Best Interests Assessors, and the frameworks that support your development. This course can be recorded as one of your pieces of CPD. Write down what you learned and how it changes your practice, then use the final reflection prompt to plan your peer reflection. Record the time you actually spend.
The reflective statement builder gives you prompts for a structured write-up in your own words.
- PlanIdentify what you need to learn for your practice.
- LearnCourses, reading, supervision and learning with others.
- ReflectWhat changed in your thinking and why it matters.
- ApplyUse the learning with patients or service users.
- RecordKeep evidence in the format your regulator asks for.
If a concern is raised about you
Module 5 includes practical guidance for the moment a concern arrives: seek advice early from a trade union, BASW or a legal adviser; read the concern carefully; preserve relevant records and never alter them; respond honestly, factually and on time; tell your employer as required; comply strictly with any interim order; look after your wellbeing; and do not contact the person who raised the concern about it.
Social Work England's impairment and sanctions guidance explains why insight and remediation matter. A social worker who does not fully understand what they did wrong presents a greater risk of repetition, and remediation is best shown by objective evidence such as completed training, appraisals and feedback on practice. The course is clear that evidence of sustained change over months carries far more weight than activities completed shortly before a hearing.
So treat this course as a starting point. Pair it with a remediation plan agreed with your supervisor, setting specific goals, actions, timescales and evidence, and with reflections that take responsibility for your part. The Module on Insight helps with the "why it happened" question. Our conduct and trust page sets out a full plan. Courses support remediation; case examiners and adjudicators decide outcomes.
- InsightUnderstanding what went wrong, why, and its effect on others and on trust.
- RemediationPractical steps that address the concern, such as targeted learning and supervised practice.
- ReflectionShowing what you learned and how your practice has changed.
Related courses and the bundle
The companion course, Ethics and Ethical Standards for Social Workers, covers values and dilemmas: rights, social justice, consent and capacity, safeguarding and anti-oppressive practice. Taken together, the two courses give you two distinct pieces of CPD for the year.
The Module on Reflection builds the reflective writing skills that peer reflection and any remediation depend on. If you are responding to a concern, the Conduct and Trust Pack groups Rebuilding Trust, Professionalism for Healthcare Professionals, Fitness to Practise, How to Deal with a Complaint or Investigation, and the Insight, Reflection and Remediation modules. When you choose Social Work England in the remediation pathway, it adds the social work ethics course to that pack. The which course do I need tool narrows the choice in four questions.
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Frequently asked questions
Who is this course for?
Every social worker registered with Social Work England: newly qualified, agency, independent and experienced practitioners, practice educators, and anyone responding to a concern. Social workers in other UK nations can use it alongside their own regulator's code.
Does the course explain all six professional standards?
Yes. Module 2 explains each standard in practical terms with a case, then applies all six to one piece of work in a practice walkthrough. Always check Social Work England's current wording, which takes precedence.
Can I use it as Social Work England CPD?
Yes. You can record it as one of your two pieces of CPD for the registration year, describing your learning and its effect on your practice. The final reflection prompt helps you plan the peer reflection that at least one piece must include.
Is the course approved by Social Work England?
No. Social Work England does not approve CPD courses of this kind. Healthcare Practise UK is an independent provider. We are not affiliated with any UK regulator or the NHS, and no regulator has reviewed this course.
Does it cover agency and locum work?
Yes. Module 3 covers professionalism in agency, locum and independent practice, including handovers, honesty about experience and the national rules for local authorities engaging agency child and family social workers.
Will it help if a concern has been raised about me?
It explains the process and what to do first, and it supports honest reflection. On its own it is not evidence that the concern has been addressed. Pair it with a supervised remediation plan and take advice from your union, BASW or a legal adviser.
Not sure where to start?
Tell us your regulator and the concern. The pathway shows the courses that fit, helps you write your reflection and puts your evidence in order. It is free and nothing leaves your browser.