22 course packs
Course packs for every concern, role and team
Ready-made sets of courses for a fitness to practise concern, a new role or a whole team, each with a clear reason for every course and 25% off when you buy the complete pack.
Course bundles for healthcare professionals, built around a purpose
These course bundles for healthcare professionals group our courses into 22 ready-made packs. Each pack has one job: to address a specific fitness to practise concern, to prepare you for a new role or setting, or to give a team a shared baseline. Every pack comes with a short explanation of why each course is in it, so you can explain your choices to an adviser, appraiser, manager or decision maker instead of presenting a pile of unrelated certificates.
The packs fall into three groups. There are 11 remediation packs, one for each common type of concern, from probity and clinical care to behaviour and discrimination. There are 7 packs for your role, for international doctors and nurses, people returning to practice, aesthetics practitioners, clinical leaders, and anyone who wants routine CPD for appraisal and revalidation. And there are 4 packs for teams and organisations, covering induction, safeguarding, care homes and practice management.
Buying a complete pack saves 25% on the courses in it and adds the Reflective Practice Workbook for 12 months. If you are not sure where to start, the course finder will point you to a starting set, and the full course catalogue lets you build your own basket.
Ways to buy
Start with the minimum relevant learning, then build on it.
Single course
Choose the course that matches the concern. The price is shown on each course card and excludes VAT.
Browse all coursesMulti-buy
Mix any courses in one basket and the saving is applied automatically at checkout.
- 10% off 3 or more courses
- 15% off 5 or more courses
- 20% off 10 or more courses
Concern packs
Save 25%
Ready-made sets for a concern, a role or a team, with the Reflective Practice Workbook included for 12 months.
See the packsFor organisations
Buy course credits for your team, assign courses to staff and track completions in one dashboard.
Team credits
The best single saving applies: pack and multi-buy savings do not combine. Prices exclude VAT.
Remediation packs
Matched to the concern a regulator or employer has raised.
Probity Remediation Pack
Probity covers truthful records, finances, research and declarations; Financial Integrity covers claims, timesheets, gifts and conflicts; Documentation covers honest records and non-clinical forms; Rebuilding Trust covers accountability and working with the regulator; Insight, Reflection and Remediation build the evidence regulators look for. Add the profession Ethics course for your regulator.
- Probity for Healthcare Professionals£69 + VAT
- Financial Integrity for Healthcare Professionals£69 + VAT
- Professionalism in Documentation for Healthcare Professionals£69 + VAT
- Rebuilding Trust of Patients, Public, and Healthcare Regulators£69 + VAT
- Module on Insight for Healthcare Professionals£45 + VAT
- Reflection for Healthcare Professionals£45 + VAT
- Remediation for Healthcare Professionals£45 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
7 courses, pack price Separately £411 £308.25 + VAT
Clinical Concerns Pack
Clinical Competence covers risk, incident reporting, deterioration and medication safety; Similar Mistake covers recurrence, human factors and safeguards; Teamwork covers handover, SBAR and speaking up; Documentation covers clinical notes; the IRR modules turn learning into evidence.
- Ensuring Clinical Competence and Patient Safety for Healthcare Professionals£69 + VAT
- How to Ensure a Similar Mistake or Misconduct Will Not Be Repeated in Future£79 + VAT
- Ensuring Teamwork and Collaboration for Healthcare Professionals£69 + VAT
- Professionalism in Documentation for Healthcare Professionals£69 + VAT
- Module on Insight for Healthcare Professionals£45 + VAT
- Reflection for Healthcare Professionals£45 + VAT
- Remediation for Healthcare Professionals£45 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
7 courses, pack price Separately £421 £315.75 + VAT
Boundaries Pack
Professional Boundaries covers patients, colleagues and digital contact; Privacy, Consent and Chaperone covers intimate examinations and chaperones; Social Media covers online contact with patients; Professionalism covers conduct and accountability; Insight and Reflection evidence understanding. Training is only one part of boundary cases.
- Professional Boundaries for Clinicians£69 + VAT
- Privacy, Consent, and Chaperone in Healthcare Practice£69 + VAT
- Professionalism and Boundaries in Use of Social Media£79 + VAT
- Professionalism for Healthcare Professionals£69 + VAT
- Module on Insight for Healthcare Professionals£45 + VAT
- Reflection for Healthcare Professionals£45 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £376 £282 + VAT
Communication and Candour Pack
Effective Communication, Duty of Candour and Dignity address how the concern arose; Avoid and Deal with a Complaint cover prevention and response; Reflection documents what changed.
- Ensuring Effective Communication as Healthcare Professionals£69 + VAT
- Duty of Candour in Healthcare Practice£69 + VAT
- Ensuring Dignity and Non-Discrimination as Healthcare Professionals£69 + VAT
- How to Avoid a Complaint or Investigation£69 + VAT
- How to Deal with a Complaint or Investigation£69 + VAT
- Reflection for Healthcare Professionals£45 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £390 £292.50 + VAT
Records Pack
Documentation covers note-keeping, corrections, e-records and AI scribes; Confidentiality covers access and sharing; Duty of Candour covers honest disclosure; Similar Mistake supports re-audit and safeguards; Reflection and Insight evidence learning.
- Professionalism in Documentation for Healthcare Professionals£69 + VAT
- Ensuring Confidentiality in Healthcare Practice£69 + VAT
- Duty of Candour in Healthcare Practice£69 + VAT
- How to Ensure a Similar Mistake or Misconduct Will Not Be Repeated in Future£79 + VAT
- Reflection for Healthcare Professionals£45 + VAT
- Module on Insight for Healthcare Professionals£45 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £376 £282 + VAT
Confidentiality and Social Media Pack
Confidentiality covers UK GDPR, Caldicott and disclosure; Social Media covers jigsaw identification, messaging groups and online boundaries; Privacy and Consent covers dignity; Documentation covers record access; Reflection evidences learning.
- Ensuring Confidentiality in Healthcare Practice£69 + VAT
- Professionalism and Boundaries in Use of Social Media£79 + VAT
- Privacy, Consent, and Chaperone in Healthcare Practice£69 + VAT
- Professionalism in Documentation for Healthcare Professionals£69 + VAT
- Reflection for Healthcare Professionals£45 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
5 courses, pack price Separately £331 £248.25 + VAT
Safe Prescribing Pack
Prescribing covers ethical and safe prescribing, self-prescribing, high-risk medicines and errors; Clinical Competence covers medication safety; Similar Mistake covers safeguards and audit; Documentation covers prescribing records; Insight and Reflection evidence change.
- Prescribing Guidance and Standards for Healthcare Professionals£69 + VAT
- Ensuring Clinical Competence and Patient Safety for Healthcare Professionals£69 + VAT
- How to Ensure a Similar Mistake or Misconduct Will Not Be Repeated in Future£79 + VAT
- Professionalism in Documentation for Healthcare Professionals£69 + VAT
- Module on Insight for Healthcare Professionals£45 + VAT
- Reflection for Healthcare Professionals£45 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £376 £282 + VAT
Conduct and Trust Pack
Rebuilding Trust, Professionalism and Fitness to Practise cover conduct, public confidence and the FtP test; Deal with a Complaint covers the response; the IRR modules evidence insight and change.
- Rebuilding Trust of Patients, Public, and Healthcare Regulators£69 + VAT
- Professionalism for Healthcare Professionals£69 + VAT
- Fitness to Practise for Healthcare Professionals£79 + VAT
- How to Deal with a Complaint or Investigation£69 + VAT
- Module on Insight for Healthcare Professionals£45 + VAT
- Reflection for Healthcare Professionals£45 + VAT
- Remediation for Healthcare Professionals£45 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
7 courses, pack price Separately £421 £315.75 + VAT
Sexual Safety and Boundaries Remediation Pack
For concerns about sexual behaviour, harassment or boundaries: Sexual Safety covers what regulators and the law expect and how to keep patients and colleagues safe; Professional Boundaries and Privacy, Consent and Chaperone cover intimate care and chaperones; Social Media covers online contact; Insight, Reflection and Remediation build the evidence panels look for.
- Sexual Safety and Preventing Sexual Misconduct in Healthcare£69 + VAT
- Professional Boundaries for Clinicians£69 + VAT
- Privacy, Consent, and Chaperone in Healthcare Practice£69 + VAT
- Professionalism and Boundaries in Use of Social Media£79 + VAT
- Module on Insight for Healthcare Professionals£45 + VAT
- Reflection for Healthcare Professionals£45 + VAT
- Remediation for Healthcare Professionals£45 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
7 courses, pack price Separately £421 £315.75 + VAT
Behaviour and Conduct Remediation Pack
For complaints about anger, rudeness, bullying or aggression: Managing Anger, Bullying and Harassment and Conflict Resolution address the behaviour itself; Effective Communication and Rebuilding Trust cover how to repair relationships; Insight and Reflection turn the learning into evidence.
- Managing Anger and Professional Behaviour in Healthcare£69 + VAT
- Bullying, Harassment and Workplace Civility in Healthcare£69 + VAT
- Conflict Resolution and De-escalation in Healthcare£69 + VAT
- Ensuring Effective Communication as Healthcare Professionals£69 + VAT
- Rebuilding Trust of Patients, Public, and Healthcare Regulators£69 + VAT
- Module on Insight for Healthcare Professionals£45 + VAT
- Reflection for Healthcare Professionals£45 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
7 courses, pack price Separately £435 £326.25 + VAT
Discrimination and Fair Treatment Pack
For concerns about discriminatory language or unfair treatment of patients or colleagues: Tackling Discrimination, Racism and Unconscious Bias and Dignity and Non-Discrimination cover the law and standards; Health Inequalities and Effective Communication cover fair, accessible care; Insight and Reflection evidence what has changed.
- Tackling Discrimination, Racism and Unconscious Bias in Healthcare£69 + VAT
- Ensuring Dignity and Non-Discrimination as Healthcare Professionals£69 + VAT
- Health Inequalities and Caring for Vulnerable Groups£69 + VAT
- Ensuring Effective Communication as Healthcare Professionals£69 + VAT
- Module on Insight for Healthcare Professionals£45 + VAT
- Reflection for Healthcare Professionals£45 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £366 £274.50 + VAT
Packs for your role
For a new role, a move to the UK, a return to practice or routine revalidation.
International Doctor Starter Pack
For doctors new to UK practice: how the NHS and the GMC work, consultation and communication expectations, the law on consent, capacity and confidentiality, Good medical practice and ethics, and how to build your first appraisal and revalidation portfolio.
- Working in the NHS: UK Practice for International Doctors£69 + VAT
- Communicating with Patients in the UK£69 + VAT
- UK Healthcare Law Essentials for International Professionals£69 + VAT
- Ethics and Ethical Standards for Doctors£69 + VAT
- Professionalism and Professional Standards for Doctors£69 + VAT
- Preparing Your Appraisal and Revalidation Portfolio£69 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £414 £310.50 + VAT
International Nurse Starter Pack
For nurses and midwives new to the NMC register: the Code and accountability in UK care, communication and cultural expectations, UK health law essentials, ethics, and how to prepare for revalidation from day one.
- UK Professional Practice for Internationally Educated Nurses and Midwives£69 + VAT
- Communicating with Patients in the UK£69 + VAT
- UK Healthcare Law Essentials for International Professionals£69 + VAT
- Ethics and Ethical Standards for Nurses and Midwives£69 + VAT
- Professionalism and Professional Standards for Nurses and Midwives£69 + VAT
- Preparing Your Appraisal and Revalidation Portfolio£69 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £414 £310.50 + VAT
Return to Practice Pack
For professionals coming back after a break: what has changed in standards and law, medicines safety, recognising deterioration and sepsis, record keeping, and getting your portfolio ready for revalidation.
- Returning to Practice: Ethics, Law and Standards Refresher£69 + VAT
- UK Healthcare Law Essentials for International Professionals£69 + VAT
- Medicines Safety and Medication Error Prevention£69 + VAT
- Recognising Deterioration and Sepsis Awareness£69 + VAT
- Professionalism in Documentation for Healthcare Professionals£69 + VAT
- Preparing Your Appraisal and Revalidation Portfolio£69 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £414 £310.50 + VAT
Patient Safety Pack
For clinical teams: recognising deterioration and sepsis, medicines safety, human factors and diagnostic error, learning from incidents, clinical competence and teamwork.
- Recognising Deterioration and Sepsis Awareness£69 + VAT
- Medicines Safety and Medication Error Prevention£69 + VAT
- Human Factors and Diagnostic Error£69 + VAT
- Learning from Patient Safety Incidents£69 + VAT
- Ensuring Clinical Competence and Patient Safety for Healthcare Professionals£69 + VAT
- Ensuring Teamwork and Collaboration for Healthcare Professionals£69 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £414 £310.50 + VAT
Aesthetics Practitioner Pack
For nurses, doctors, dentists and pharmacists in aesthetic practice: ethics and standards in aesthetics, consent, medicines safety, remote consultations and prescribing, prescribing standards and record keeping.
- Ethics and Professional Standards in Aesthetic and Cosmetic Practice£69 + VAT
- Privacy, Consent, and Chaperone in Healthcare Practice£69 + VAT
- Medicines Safety and Medication Error Prevention£69 + VAT
- Remote Consultations and Online Prescribing£69 + VAT
- Prescribing Guidance and Standards for Healthcare Professionals£69 + VAT
- Professionalism in Documentation for Healthcare Professionals£69 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £414 £310.50 + VAT
Revalidation Ready Pack
Routine CPD for appraisal and revalidation: building your portfolio, reflective practice, wellbeing and resilience, raising concerns and human factors, each with a written reflection you can use as evidence.
- Preparing Your Appraisal and Revalidation Portfolio£69 + VAT
- Reflection for Healthcare Professionals£45 + VAT
- Burnout, Resilience and Wellbeing for Healthcare Professionals£69 + VAT
- Raising Concerns and Speaking Up in Healthcare£69 + VAT
- Human Factors and Diagnostic Error£69 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
5 courses, pack price Separately £321 £240.75 + VAT
Clinical Leaders Pack
For team leaders and new managers: clinical leadership, supervision and mentoring, a just and learning culture, delegation and accountability, and creating a team where people speak up.
- Clinical Leadership Essentials for Healthcare Professionals£69 + VAT
- Supervision, Mentoring and Supporting Learners£69 + VAT
- Building a Just and Learning Culture After Incidents£69 + VAT
- Professional Accountability and Delegation in Healthcare£69 + VAT
- Raising Concerns and Speaking Up in Healthcare£69 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
5 courses, pack price Separately £345 £258.75 + VAT
Packs for teams and organisations
Core topics employers ask staff to cover. Buy one per person, or use team credits.
New Starter Induction Pack
The core awareness topics most employers want new health and care staff to cover in their first weeks: safeguarding adults and children, information governance, infection prevention, person-centred care and conflict resolution. It supports your induction; check your employer's own mandatory training requirements.
- Safeguarding Adults: Essentials for Health and Care Staff£69 + VAT
- Safeguarding Children and Young People: Essentials for Health and Care Staff£69 + VAT
- Information Governance and Data Security for Health and Care Staff£69 + VAT
- Infection Prevention and Control Awareness£69 + VAT
- Person-Centred Care, Dignity and Privacy for Care Workers£69 + VAT
- Conflict Resolution and De-escalation in Healthcare£69 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £414 £310.50 + VAT
Practice Manager and CQC Pack
For practice managers, registered managers and owners: CQC inspection readiness, complaints handling, safe recruitment checks, UK GDPR, a just and learning culture after incidents, and everyday information governance.
- CQC Inspection Readiness: Fundamental Standards in Practice£69 + VAT
- Complaints Handling for Practice and Service Managers£69 + VAT
- Safe Recruitment and Pre-Employment Checks in Healthcare£69 + VAT
- Data Protection and UK GDPR for Healthcare Practices£69 + VAT
- Building a Just and Learning Culture After Incidents£69 + VAT
- Information Governance and Data Security for Health and Care Staff£69 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
6 courses, pack price Separately £414 £310.50 + VAT
Care Home Essentials Pack
The everyday topics care homes and home care teams work on most: person-centred care, nutrition and hydration, falls prevention, dementia, safeguarding adults, infection prevention and reasonable adjustments for people with a learning disability or autism.
- Person-Centred Care, Dignity and Privacy for Care Workers£69 + VAT
- Nutrition and Hydration Awareness in Care Settings£69 + VAT
- Falls Prevention Awareness in Care Settings£69 + VAT
- Dementia Awareness for Health and Care Staff£69 + VAT
- Safeguarding Adults: Essentials for Health and Care Staff£69 + VAT
- Infection Prevention and Control Awareness£69 + VAT
- Learning Disability and Autism Awareness: Reasonable Adjustments£69 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
7 courses, pack price Separately £483 £362.25 + VAT
Safeguarding Complete Pack
All five safeguarding awareness courses together: adults, children and young people, domestic abuse and coercive control, modern slavery, FGM and exploitation, and learning disability and autism. It supports awareness; check your employer's required safeguarding level.
- Safeguarding Adults: Essentials for Health and Care Staff£69 + VAT
- Safeguarding Children and Young People: Essentials for Health and Care Staff£69 + VAT
- Domestic Abuse and Coercive Control Awareness£69 + VAT
- Modern Slavery, FGM and Exploitation Awareness£69 + VAT
- Learning Disability and Autism Awareness: Reasonable Adjustments£69 + VAT
Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.
5 courses, pack price Separately £345 £258.75 + VAT
Remediation packs: 11 bundles matched to the concern
Each remediation pack combines the topic courses that deal directly with one type of concern with the insight, reflection and remediation modules that turn learning into evidence. The last column links to our free guide for that concern, which explains what regulators look for and which tools help.
| Pack | Courses | Who it is for | Read the guide |
|---|---|---|---|
| Probity Remediation Pack | Probity; Financial Integrity; Professionalism in Documentation; Rebuilding Trust; Insight; Reflection; Remediation | Professionals facing a concern about honesty in records, claims, finances, research or declarations | Probity and dishonesty guide |
| Clinical Concerns Pack | Clinical Competence and Patient Safety; Preventing a Similar Mistake or Misconduct; Teamwork and Collaboration; Professionalism in Documentation; Insight; Reflection; Remediation | Clinicians facing a concern about clinical care, a patient safety incident or a missed deterioration | Clinical competence guide |
| Boundaries Pack | Professional Boundaries for Clinicians; Privacy, Consent and Chaperone; Social Media Professionalism; Professionalism; Insight; Reflection | Professionals facing a concern about blurred personal, physical or digital boundaries with a patient | Professional boundaries guide |
| Communication and Candour Pack | Effective Communication; Duty of Candour; Dignity and Non-Discrimination; How to Avoid a Complaint; How to Deal with a Complaint; Reflection | Anyone facing a complaint about how a patient or family was spoken to, told or treated | Communication and complaints guide |
| Records Pack | Professionalism in Documentation; Confidentiality; Duty of Candour; Preventing a Similar Mistake or Misconduct; Reflection; Insight | Professionals facing a concern about poor, late, incomplete or inaccurate notes | Record keeping guide |
| Confidentiality and Social Media Pack | Confidentiality; Social Media Professionalism; Privacy, Consent and Chaperone; Professionalism in Documentation; Reflection | Professionals facing a concern about a data breach, inappropriate access or an online post | Confidentiality and social media guide |
| Safe Prescribing Pack | Prescribing Guidance and Standards; Clinical Competence and Patient Safety; Preventing a Similar Mistake or Misconduct; Professionalism in Documentation; Insight; Reflection | Prescribers facing a concern about a prescribing error, self-prescribing or high-risk medicines | Prescribing guide |
| Conduct and Trust Pack | Rebuilding Trust; Professionalism; Fitness to Practise; How to Deal with a Complaint; Insight; Reflection; Remediation | Professionals facing a wider concern about behaviour, public confidence or conduct outside work | Conduct and trust guide |
| Sexual Safety and Boundaries Remediation Pack | Sexual Safety and Preventing Sexual Misconduct; Professional Boundaries for Clinicians; Privacy, Consent and Chaperone; Social Media Professionalism; Insight; Reflection; Remediation | Professionals facing a concern about sexual behaviour, harassment or boundaries in intimate care | Conduct and behaviour training |
| Behaviour and Conduct Remediation Pack | Managing Anger and Professional Behaviour; Bullying, Harassment and Workplace Civility; Conflict Resolution and De-escalation; Effective Communication; Rebuilding Trust; Insight; Reflection | Professionals facing a complaint about anger, rudeness, bullying or aggression towards others | Conduct and behaviour training |
| Discrimination and Fair Treatment Pack | Tackling Discrimination, Racism and Unconscious Bias; Dignity and Non-Discrimination; Health Inequalities and Caring for Vulnerable Groups; Effective Communication; Insight; Reflection | Professionals facing a concern about discriminatory language or unfair treatment of patients or colleagues | Conduct and behaviour training |
The three newer packs cover concerns that sit across several of the original eight: sexual safety, behaviour towards colleagues and patients, and discrimination. Their guide is our page on conduct and behaviour training. For probity and conduct concerns, consider adding the ethics course written for your own regulator; it is not in the pack by default because it differs by profession.
Packs for your role
These packs are for planned learning rather than a concern: a move into UK practice, a return after a break, a specialist setting, a leadership role, or the steady CPD that appraisal and revalidation ask for.
| Pack | Courses | Who it is for | Find out more |
|---|---|---|---|
| International Doctor Starter Pack | Working in the NHS for International Doctors; Communicating with Patients in the UK; UK Healthcare Law Essentials; Ethics and Ethical Standards for Doctors; Professionalism and Professional Standards for Doctors; Preparing Your Appraisal and Revalidation Portfolio | Doctors new to UK practice and the GMC register | International and returning professionals |
| International Nurse Starter Pack | UK Professional Practice for Internationally Educated Nurses and Midwives; Communicating with Patients in the UK; UK Healthcare Law Essentials; Ethics and Ethical Standards for Nurses and Midwives; Professionalism and Professional Standards for Nurses and Midwives; Preparing Your Appraisal and Revalidation Portfolio | Nurses and midwives new to the NMC register | International and returning professionals |
| Return to Practice Pack | Returning to Practice: Ethics, Law and Standards Refresher; UK Healthcare Law Essentials; Medicines Safety and Medication Error Prevention; Recognising Deterioration and Sepsis Awareness; Professionalism in Documentation; Preparing Your Appraisal and Revalidation Portfolio | Professionals coming back after a career break, parental leave, illness or time abroad | International and returning professionals |
| Patient Safety Pack | Recognising Deterioration and Sepsis Awareness; Medicines Safety and Medication Error Prevention; Human Factors and Diagnostic Error; Learning from Patient Safety Incidents; Clinical Competence and Patient Safety; Teamwork and Collaboration | Clinical teams and individual clinicians building safer everyday practice | Patient safety training |
| Aesthetics Practitioner Pack | Ethics and Professional Standards in Aesthetic Practice; Privacy, Consent and Chaperone; Medicines Safety and Medication Error Prevention; Remote Consultations and Online Prescribing; Prescribing Guidance and Standards; Professionalism in Documentation | Nurses, doctors, dentists and pharmacists working in aesthetic and cosmetic practice | Career and wellbeing training |
| Revalidation Ready Pack | Preparing Your Appraisal and Revalidation Portfolio; Reflection; Burnout, Resilience and Wellbeing; Raising Concerns and Speaking Up; Human Factors and Diagnostic Error | Registered professionals who want routine CPD with reflections for appraisal and revalidation | Career and wellbeing training |
| Clinical Leaders Pack | Clinical Leadership Essentials; Supervision, Mentoring and Supporting Learners; Building a Just and Learning Culture; Professional Accountability and Delegation; Raising Concerns and Speaking Up | Team leaders, ward and practice leads, and new managers | Career and wellbeing training |
Packs for teams and organisations
These packs give a group of staff the same core awareness topics. They support your induction and training plans; they do not replace your employer's own mandatory training requirements or the safeguarding level a role requires.
| Pack | Courses | Who it is for | Find out more |
|---|---|---|---|
| New Starter Induction Pack | Safeguarding Adults; Safeguarding Children and Young People; Information Governance and Data Security; Infection Prevention and Control Awareness; Person-Centred Care, Dignity and Privacy; Conflict Resolution and De-escalation | Employers inducting new health and care staff in their first weeks | Safeguarding training |
| Practice Manager and CQC Pack | CQC Inspection Readiness; Complaints Handling for Practice and Service Managers; Safe Recruitment and Pre-Employment Checks; Data Protection and UK GDPR for Healthcare Practices; Building a Just and Learning Culture; Information Governance and Data Security | Practice managers, registered managers and owners of CQC-registered services | Managers and organisations |
| Care Home Essentials Pack | Person-Centred Care, Dignity and Privacy; Nutrition and Hydration Awareness; Falls Prevention Awareness; Dementia Awareness; Safeguarding Adults; Infection Prevention and Control Awareness; Learning Disability and Autism Awareness | Care homes, nursing homes and home care teams | Care sector training |
| Safeguarding Complete Pack | Safeguarding Adults; Safeguarding Children and Young People; Domestic Abuse and Coercive Control Awareness; Modern Slavery, FGM and Exploitation Awareness; Learning Disability and Autism Awareness | Teams that want all five safeguarding awareness topics in one set | Safeguarding training |
How role and team packs are used in practice
Role and team packs answer a different question from the remediation packs. Instead of "what does this concern call for?", they ask "what does someone in this position need to know first?" A few examples of how they are used:
- Induction. The New Starter Induction Pack covers safeguarding adults and children, information governance, infection prevention, person-centred care and conflict resolution, the topics most employers want covered in the first weeks. Pair it with your own local induction on policies, systems and people.
- International starters. The International Doctor and International Nurse Starter Packs explain how UK practice and the professional regulator work, what patients expect in a consultation, the law on consent, capacity and confidentiality, and how to start an appraisal and revalidation portfolio from day one rather than in a rush before the deadline.
- Return to practice. The Return to Practice Pack refreshes standards and law, and covers medicines safety, deterioration and sepsis, and record keeping, the areas where practice and guidance change most during a break.
- Care homes. The Care Home Essentials Pack covers the everyday topics care teams work on most, from nutrition, hydration and falls to dementia and reasonable adjustments for people with a learning disability or autism.
- Practice managers. The Practice Manager and CQC Pack covers inspection readiness against the fundamental standards, complaints handling, safe recruitment checks, UK GDPR and a just and learning culture after incidents.
- Leaders. The Clinical Leaders Pack covers leadership, supervision and mentoring, delegation and accountability, and building a team where people feel safe to speak up.
Using packs with team course credits
Organisations do not have to buy packs one person at a time. With course credits for teams, one credit covers one course for one staff member, and a manager assigns courses and tracks completion from a dashboard in the student portal. A pack works well as a ready-made list: assign the courses in the Care Home Essentials or New Starter Induction Pack to each new member of staff, then add profession-specific ethics courses for registered staff. The dashboard records completion dates and certificates, which you can export into your own training matrix.
How each pack is put together
We built the packs from the course outlines, not from a sales list. Each one follows the same logic.
- Topic courses that match the purpose. Two to five courses that deal directly with the knowledge, skills or behaviour the concern or role is about. In the Probity Remediation Pack, for example, the Probity course covers honest records, finances, research and declarations, Financial Integrity covers claims, timesheets, gifts and conflicts of interest, and the Documentation course covers honest record keeping, including non-clinical forms.
- A course on the wider context. Where it helps, a course on the setting: Teamwork and Collaboration for clinical concerns (handover, SBAR and speaking up), Rebuilding Trust for probity and conduct concerns, or UK Healthcare Law Essentials for international and returning professionals.
- Evidence-building modules. In the remediation packs, the insight, reflection and remediation modules turn topic learning into the kind of evidence regulators describe. In the role packs, the portfolio course and the Reflection module help you record learning for appraisal and revalidation.
Team packs are simpler: they group the awareness topics a setting needs, with no remediation modules, because their purpose is shared knowledge rather than evidence about one person's practice.
Why insight, reflection and remediation appear in the remediation packs
Regulators use slightly different words, but they ask the same questions when a concern is raised. Do you understand what went wrong and why it mattered? What have you done to address it? Is it unlikely to happen again?
The NMC, for example, describes evidence of insight as usually central to deciding whether a nurse's or midwife's practice is currently impaired, and its guidance on whether a concern has been addressed looks at how relevant any training is and how it has been applied. The HCPTS practice note on impairment treats insight as concerned with the future risk of repetition. Social Work England says remediation is best shown by objective evidence, such as completed training, appraisals and feedback from practice.
The three modules address those questions directly:
- The Insight module helps you understand and explain what went wrong, its impact, and what you would do differently, and ends with an insight action plan.
- The Reflection module teaches structured reflective writing and asks you to produce a written reflective account.
- The Remediation module covers root-cause analysis, building a remediation plan, and evidencing and sustaining change.
- InsightUnderstanding what went wrong, why, and its effect on others and on trust.
- RemediationPractical steps that address the concern, such as targeted learning and supervised practice.
- ReflectionShowing what you learned and how your practice has changed.
When a concern fits more than one pack
Real concerns rarely fall neatly into one category. A few common overlaps, and how to handle them:
- Altered or inaccurate records. If the concern is about poor or late notes, the Records Pack fits. If there is any suggestion that records were changed or written dishonestly, the Probity Remediation Pack is usually the better starting point, because honesty is the core issue.
- Online contact with a patient. The Boundaries Pack already includes the Social Media course. If the concern is mainly about sharing information online, look at the Confidentiality and Social Media Pack instead.
- A medication error. The Safe Prescribing Pack covers prescribing, and it includes Clinical Competence for wider medication safety. If the error was in administration rather than prescribing, the Clinical Concerns Pack may fit better.
- A complaint about attitude or behaviour. The Communication and Candour Pack suits concerns about how someone was spoken to or treated. The Behaviour and Conduct Remediation Pack suits anger, rudeness or bullying, and the Conduct and Trust Pack suits wider concerns about public confidence.
- Intimate examinations. The Boundaries Pack covers chaperones and consent. If the concern involves sexual behaviour or harassment, the Sexual Safety and Boundaries Remediation Pack is the closer match.
Where two packs overlap, you do not need to buy a course twice. Choose the pack that best matches the main concern, then add the one or two extra courses that cover the rest. Your adviser may have a view on which concern a regulator is focusing on.
Adapting a pack to your situation
A pack is a recommended starting set, not a fixed prescription. You can:
- leave out any course you have already completed, here or elsewhere, and keep your existing certificate;
- add the ethics or professionalism course written for your regulator;
- add a single course that covers a secondary part of the concern;
- spread the courses out, completing one or two at a time and reflecting on each before moving on.
Taking courses in a thoughtful order is often more useful than taking them all at once. Many people start with the topic courses, then complete the Insight module, and finish with the Reflection module so that their written account draws on everything they have learned. The free remediation pathway builds this order in, and adds a readiness check, a reflection builder and a timeline.
Getting the most from the courses in a pack
The courses are written so that the learning can be used, not just completed. A few habits make a real difference to how useful the result is:
- Keep notes as you go. Each course has reflection points in the body. Jot down your answers; they become the raw material for your written reflection.
- Connect each course to the concern. For every course, write one or two sentences on why you chose it and which part of the concern it addresses. This is the explanation an adviser or decision maker will want.
- Show the learning in practice. Where you are still working, look for ways to apply what you have learned and record them: a changed checklist, an audit of your notes, a discussion with your supervisor, or feedback from colleagues.
- Date everything. Certificates, reflections and notes of changes to practice are more persuasive when they show a clear sequence over time.
- Keep your reflections honest and anonymous. Write in your own words and leave out anything that could identify a patient, service user or colleague.
The written reflective account at the end of each course is the place to bring this together. Short, specific and honest reflections usually say more than long general ones.
What a pack can and cannot show
Completing a remediation pack shows that you have chosen relevant learning and worked through it, with a scored assessment and a written reflection for each course. That is useful evidence, but it is only part of what regulators consider. They also look at how you have applied the learning in practice, at feedback and testimonials, at the seriousness of the concern and, for some concerns such as dishonesty, at whether it can be remediated at all.
So please treat a pack as one part of a wider plan that may include supervision, audit, mentoring and a period of safe practice. Talk to your defence organisation, union or solicitor about what your evidence should include before you submit anything. Role and team packs are general learning; they do not confirm that someone is competent in a particular role, and employers remain responsible for their own training and competence checks.
Healthcare Practise UK is an independent education provider. We are not affiliated with, approved or endorsed by the GMC, NMC, HCPC, GDC, GPhC, GOC, GOsC, GCC, Social Work England, MPTS or the PSA. Completing our courses or tools does not guarantee any regulatory outcome. Regulators decide each case on its own facts. Please take advice from your defence organisation, union or a solicitor before submitting anything to a regulator.
Buying a pack and what you save
The theme shows every pack in a box with its live price and a "Buy the pack" button that adds every course in it to your basket on our course portal. You can remove any course before paying, for example one you have already completed. Payment is in pounds sterling, and each course can then be taken at your own pace. You receive a separate certificate of completion, in the name of Healthcare Practise UK, for each course you pass.
Savings
- Complete packs: when you buy all the courses in a pack, you save 25% on those courses, and the pack includes the Reflective Practice Workbook for 12 months. This applies to all 22 packs.
- Mixed baskets: if you choose your own courses, you save 10% from 3 courses, 15% from 5 courses and 20% from 10 courses.
- Organisations: teams can buy course credits instead, with the price per credit falling as the order grows. See training for organisations.
The best single saving for your basket applies; savings do not stack. The prices in each pack box and in your basket are read live from our course portal.
If you have a question about which pack to choose, or need help with an order, email support@healthcarepractise.com or use our contact page.
Frequently asked questions
Which pack should I choose?
If a concern has been raised, choose the remediation pack that matches the main concern; the guide linked in the table explains each one. If you are starting a new role, returning to practice or planning CPD, choose the role pack that fits. Managers should start with the team packs. The course finder can help if you are unsure.
Can I remove courses from a pack?
Yes. The pack button adds all its courses to your basket, and you can remove any you do not need before paying. If you remove courses, the basket is priced as a mixed basket rather than a complete pack, and the best saving that applies is used.
How much do I save by buying a pack?
A complete pack saves 25% on the courses in it and includes the Reflective Practice Workbook for 12 months. If you build your own basket instead, you save 10% from 3 courses, 15% from 5 and 20% from 10. The best single saving applies; they do not stack.
Are there packs for CPD rather than remediation?
Yes. The seven role packs are built for planned learning: the Revalidation Ready Pack for routine CPD with written reflections, starter packs for international doctors and nurses, a Return to Practice Pack, an Aesthetics Practitioner Pack, a Patient Safety Pack and a Clinical Leaders Pack. You can record the certificates and reflections in your appraisal or revalidation portfolio.
Can my organisation use the packs for a whole team?
Yes. You can buy a pack for each person, or buy course credits and assign the courses in a pack to each staff member from the manager dashboard, which records completion dates and certificates.
Do I get one certificate for the whole pack?
No. You receive a separate certificate of completion for each course you pass, which makes it easier to show exactly what you covered and when.
Will completing a remediation pack resolve my case?
No course or pack decides a case. Regulators weigh insight, reflection, changes to practice and the risk of repetition as a whole. A relevant pack, properly reflected on, can be part of that evidence. The remediation pathway helps you build the rest.
Not sure where to start?
Tell us your regulator and the concern. The pathway shows the courses that fit, helps you write your reflection and puts your evidence in order. It is free and nothing leaves your browser.