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Course · about 2 hours · all UK health and care staff

Recognising Deterioration and Sepsis Awareness

Most deterioration shows itself hours before a crisis. Learn to count, score, notice soft signs, think sepsis early and escalate until someone acts.

  • 2 hours of learning
  • Online, self-paced
  • Certificate of completion

What the course covers

  1. Why Deterioration Is Missed
    • 1.1 The Problem of Unrecognised Deterioration
    • 1.2 How Physiological Decline Unfolds
    • 1.3 Soft Signs and the People Who Notice Them
    • 1.4 People at Higher Risk
  2. Observations and Early Warning Scores
    • 2.1 Taking Observations Well
    • 2.2 How NEWS2 Works
    • 2.3 Children, Pregnancy and Other Populations
    • 2.4 The Limits of Scores and the Role of Judgement
  3. Recognising Sepsis
    • 3.1 What Sepsis Is
    • 3.2 Red Flags in Adults
    • 3.3 Sepsis in Children, Older People and Pregnancy
    • 3.4 National Guidance and the First Hours of Care
  4. Escalation and Communication
    • 4.1 Escalation Pathways and Responses
    • 4.2 Structured Communication: SBAR
    • 4.3 Listening to Patients and Families
    • 4.4 When You Are Not Heard
  5. Deterioration Outside Hospital
    • 5.1 Care Homes and Home Care
    • 5.2 Primary Care, Remote Assessment and Safety-Netting
    • 5.3 Ambulance, Urgent Care and Handover
  6. Documentation, Decisions and Learning
    • 6.1 Recording Observations, Escalations and Decisions
    • 6.2 Treatment Escalation Plans and End of Life Care
    • 6.3 Learning When Things Go Wrong
    • 6.4 Professional Standards Across the Regulators

Sepsis awareness training for UK health and care staff

This sepsis awareness training teaches health and care staff to recognise when a person is becoming more unwell and to get the right response in time. It starts with deterioration in general, because sepsis rarely announces itself: it usually arrives as a rising respiratory rate, new confusion, a relative who says "he is not himself", or a resident who has stopped eating. The course then turns to sepsis itself, and finishes with escalation, communication, safety-netting and records.

It is written for doctors, nurses, midwives, nursing associates, paramedics and allied health professionals, pharmacy and dental professionals, healthcare support workers, care workers and students, in hospital, community, primary care and care home settings across the UK. Care workers do not need clinical training to follow it; the sections on soft signs, RESTORE2 and calling for help are written with them in mind.

The course is designed to take approximately 2 hours, including reading, reflection points, a written reflective account and a 15-question assessment. It is self-paced, so you can start the day you buy it on our portal and stop when you need to. Healthcare Practise UK is an independent provider. We are not affiliated with any UK regulator or the NHS, and no regulator has reviewed this course. The course supports awareness. It does not replace practical training or competency assessment in observations, NEWS2 or your local sepsis tool, so check what your employer requires.

Guidance and standards the course is built on

The content draws on the guidance UK clinicians actually use when someone deteriorates:

  • NEWS2, the Royal College of Physicians' National Early Warning Score 2, including when to use oxygen saturation Scale 2, and the separate paediatric (PEWS) and maternity charts;
  • NICE suspected sepsis guidelines published in November 2025: NG253 for people aged 16 or over, NG254 for under 16s and NG255 for people who are pregnant or recently pregnant, which partly replace NG51 (2016). The course explains that NICE formally applies in England, that Wales and Northern Ireland often adopt or endorse it, and that Scotland works through Healthcare Improvement Scotland;
  • Martha's Rule and Jess's Rule in England, the first giving patients, families and staff a route to an urgent review and the second asking GPs to rethink after a third presentation with the same or worsening symptoms;
  • the UK Sepsis Trust's Sepsis Six and screening tools, and RESTORE2 for care homes;
  • the Care Certificate standards (2025) and the CQC fundamental standards for care providers.

The last lesson maps the topic to each regulator. The GMC's Good medical practice (2024) expects doctors to act promptly if patient safety is at risk; the NMC Code asks nurses, midwives and nursing associates to recognise and respond swiftly to deterioration; the HCPC, GPhC, GDC, GOC, GOsC, GCC and Social Work England standards each expect registrants to recognise risk, refer and escalate. For regulator-by-regulator detail, see our NMC guide.

What is inside, module by module

The course has six numbered modules, 23 lessons in all, followed by a conclusion, references and a one-page quick-reference guide.

1. Why deterioration is missed

How physiological decline usually unfolds, the soft signs that often come first, the people who notice them (frequently relatives and support workers), and the groups at higher risk.

2. Observations and early warning scores

Taking observations well, including a respiratory rate that is counted rather than estimated; how NEWS2 links scores to clinical responses; children, pregnancy and other populations; and the limits of any score against clinical judgement.

3. Recognising sepsis

What sepsis is, red flags in adults, and why it is harder to spot in children, older people, pregnancy and people who cannot easily communicate. A normal temperature does not rule it out. The module closes with the 2025 NICE guidance, the Sepsis Six and who does what in the first hours, from receptionist to pharmacist.

4. Escalation and communication

Escalation pathways, SBAR, listening to patients and families under Martha's Rule, and what to do when you are not heard, using graded assertiveness tools such as PACE and CUS.

5. Deterioration outside hospital

Care homes and home care, primary care and remote assessment, safety-netting advice that works, and ambulance handover outside a busy emergency department.

6. Documentation, decisions and learning

Recording observations, escalations and decisions; treatment escalation plans and DNACPR decisions, which limit specific treatments but never assessment or care; learning when things go wrong; and the duty of candour.

Assessment, reflection and your certificate

The assessment has 15 scenario-based multiple-choice questions, and the pass mark is 12 out of 15 (80%). The questions are practical: a healthcare assistant says a post-operative patient "isn't himself"; a NEWS2 of 3 made up of a raised respiratory rate and a heart rate creeping up over four hours; an 82-year-old with new confusion and a temperature of 36.1°C; two escalations about a NEWS2 of 7 with nobody arriving. If you score below 12, revisit the sections linked to the questions you missed and try again.

Reflection points run through each module, and the course ends with a short reflective account. It asks what you learned, a situation in which you will now escalate differently and what you will say, and how you will know a change has worked. Your answers are stored on your own device only.

When you pass, the portal issues a certificate of completion in the name of Healthcare Practise UK. Keep it with your written reflection: the certificate shows you finished the learning, and the reflection shows what you took from it and what you will change. Record the time you actually spent, which may be more or less than the 2-hour estimate.

Using the course for CPD, teams and remediation

CPD and revalidation. Self-directed online learning usually counts as individual rather than participatory learning for NMC revalidation unless you complete it with others. Doctors can bring it to appraisal with their reflection. Other regulators set their own rules, and our CPD and revalidation tracker on our tools page helps you log the hours and reflections.

Teams and care providers. Care homes and community teams use the course for shared awareness of soft signs, RESTORE2 and escalation, then discuss the reflection prompts together, which can turn individual learning into participatory learning. See courses for organisations for team credits and the manager dashboard.

Remediation. Where a concern involves missed deterioration or delayed escalation, this course can sit within a wider plan alongside supervised practice and reflection. Our clinical competence and patient safety remediation guide explains how panels look at insight and strengthened practice. A course alone is never the whole answer; tribunals and panels make their own decisions.

This course belongs to our patient safety training collection. Learners often pair it with:

Not sure which fits? The which course do I need tool asks four questions, and the full course catalogue filters by regulator.

Packs that include this course

Buy the set together: 25% off the courses in a pack, plus the Reflective Practice Workbook.

Return to Practice Pack

For professionals coming back after a break: what has changed in standards and law, medicines safety, recognising deterioration and sepsis, record keeping, and getting your portfolio ready for revalidation.

Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.

6 courses, pack price Separately £414 £310.50 + VAT

Patient Safety Pack

For clinical teams: recognising deterioration and sepsis, medicines safety, human factors and diagnostic error, learning from incidents, clinical competence and teamwork.

Pack saving: 25% off these courses, plus the Reflective Practice Workbook for 12 months.

6 courses, pack price Separately £414 £310.50 + VAT

Frequently asked questions

Is this sepsis awareness training suitable for care workers?

Yes. It is written for registered professionals and for healthcare support workers and care workers. The care home and home care lesson covers soft signs, knowing a resident's baseline and RESTORE2. It supports awareness alongside the Care Certificate and your employer's training; it does not replace practical training in taking observations.

Does the course follow the 2025 NICE sepsis guidelines?

It explains the principles of NG253, NG254 and NG255, published by NICE in November 2025, and how they stratify risk for adults, children and pregnancy. Always follow the protocol your organisation has adopted and check the current guidance for exact thresholds and timings.

Will it teach me how to calculate NEWS2?

It explains how NEWS2 turns observations into a score, how scores link to clinical responses, when Scale 2 applies and when PEWS or maternity charts are used instead. It also covers the limits of any score. Hands-on competence with your local chart still needs workplace training.

How long does it take and how is it assessed?

Approximately 2 hours, including reading, reflection points, a reflective account and a 15-question scenario assessment. The pass mark is 12 out of 15 (80%), and you can retake it after revisiting the relevant sections.

Does it cover Scotland, Wales and Northern Ireland?

Yes. The course notes where arrangements differ, for example Healthcare Improvement Scotland's work on deterioration and sepsis, and patient and family escalation schemes run by health boards and trusts outside England.

Is the course recognised by my regulator?

No regulator recognises or reviews individual CPD courses in that way. You decide whether the learning is relevant to your practice and record it with a reflection. Healthcare Practise UK is independent and not affiliated with any regulator or the NHS.

Not sure where to start?

Tell us your regulator and the concern. The pathway shows the courses that fit, helps you write your reflection and puts your evidence in order. It is free and nothing leaves your browser.